About Us

Inform USA is the professional membership association for community navigation or Information and Referral (I&R). Inform USA drives quality and connection in the sector as the sole source for standards, program accreditation, and practitioner certification.

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Our Mission

Mission: To provide leadership and support to the membership and affiliates to advance the capacity of a standards-driven information and referral industry that brings people and services together.

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What is Information & Referral?

Information and Referral (commonly referred to as “I&R”) is the art, science, and practice of bringing people with resources around a specific need or within a community. 

Inform USA works to advance the professional development of its members individually and collectively through education, networking, and certification and accreditation of professional excellence. Get started with your membership here