Products & Services
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Inform USA Webinar - Anatomy of a Good Call
What is being measured and evaluated in an interaction with a client? Who defines what a "good"...
Inform USA Webinar - Supporting Individuals in Crisis and Navigating Challenging Contacts
This webinar will provide an overview of ways to respond to individuals in crisis and/or suicidal...
Price:
$0
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Inform USA Webinar - Identifying and Empowering Problem Callers - Be an I&R Wizard
When people need help and don’t know where to turn, they follow the yellow brick road to...
Inform USA Webinar - Introduction to Uncomfortable Conversations
The Inform USA Equity and Access Committee proposes a webinar on people libraries and...
Inform USA Webinar Communication Techniques and Questions for Maximum Impact in Community Navigation
The Community Navigation assessment process uses a variety of communication techniques and...
Inform USA Webinar - Managing the Maze - A Practical Framework for Leading Any Project
This session offers a practical guide for I&R professionals responsible for meeting standards...
Conference Registration Change Fee 2026
After March 1, 2026 all changes needing to be made for 2026 conference registrations will require...
Price:
$50
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Recertification
If your organization has a Platinum level membership, click here for the discounted application....
Examity Proctoring Fee
Examity Remote Proctoring Fee - Canadian Candidates
This form is only for Canadian candidates...
Price:
$15
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On-Site Certification Exam
Exam registrations are 25% off through August 21! No code needed, the discounted rate is built...
Online Certification Exam
Exam registrations are 25% off through August 21! No code needed, the discounted rate is built...
Certification Exam Retake
Use this form only if you have tested within the the past year and are applying to retake the exam.