Products & Services

Inform USA Webinar - Anatomy of a Good Call What is being measured and evaluated in an interaction with a client? Who defines what a "good"...
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Inform USA Webinar - Identifying and Empowering Problem Callers - Be an I&R Wizard When people need help and don’t know where to turn, they follow the yellow brick road to...
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Inform USA Webinar - Introduction to Uncomfortable Conversations
Inform USA Webinar - Introduction to Uncomfortable Conversations The Inform USA Equity and Access Committee proposes a webinar on people libraries and...
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Grand Gathering Virtual Edition + Recordings Add-On
Grand Gathering Virtual Edition + Recordings Add-On Share the Grand Gathering with your team! We’re bringing select tracks to you through a...
Member Price: $49
Non-Member Price: $75
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Comedy Night with River City Improv
Comedy Night with River City Improv Join your peers for some clean-ish comedy, dinner, and laughs with the award-winning River City...
Price: $40
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Information & Referral Onboarding Manual
Information & Referral Onboarding Manual The Inform USA I&R Training Manual is a foundation for the art and practice of Information and...
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Non-Member Price: $75
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Resource Database Curators Manual In the Resource Database Curator Manual (Volume 3), curators learn insights into standard human...
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Non-Member Price: $150
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Community Resource Specialist Training Manual
Community Resource Specialist Training Manual One of the centerpieces of AIRS training, the Community Resource Specialist Manual (Volume 2)...
Member Price: $300
Non-Member Price: $450
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I&R Training Manual Quiz Questions & Answers
I&R Training Manual Quiz Questions & Answers Each chapter in the three volumes of the training manual ends with quiz questions designed to test...
Member Price: $55
Non-Member Price: $95
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I&R Training Bundle Volumes 1 - 3
I&R Training Bundle Volumes 1 - 3 BEST VALUE | All Three Volumes + Question and Answer Booklets The Inform USA I&R Training...
Member Price: $450
Non-Member Price: $600
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Recertification To apply for recertification, complete the following steps: Enter your training hour details...
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Non-Member Price: $200
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On-Site Certification Exam To be eligible for certification, Inform USA requires at least: 1 full year of employment in...
Member Price: $115
Non-Member Price: $300
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