Why Accreditation?

Inform USA’s Accreditation Program empowers organizations to elevate their service delivery, build trust, and strengthen community impact. Through a rigorous, third-party evaluation process, accredited programs create:

• Proven Credibility – Demonstrate high-quality service through independent assessment and alignment with national standards. 

• Enhanced Operational Effectiveness – Receive tailored feedback and expert guidance to optimize organizational performance, quality contact handling and linkages to accurate community information and resources.

• Stronger Community Trust – Ensure the public receives accurate, timely, and verified information from trained specialists.

• Valuable Partnerships – Achieve position as a reliable cooperative partner for municipalities, nonprofits, corporations/businesses, and funders seeking excellence.

• Strategic Advantage – Gain confidence when applying for grants, bidding for contracts, or responding to emergencies with streamlined, data-informed approaches.

Accreditation with Inform USA isn’t just a badge—it’s a commitment to delivering the highest standard of support to the people and communities you serve.

THERE ARE MANY BENEFITS OF GOING THROUGH THE PROCESS: 

Here is what some organizations had to say about why they chose Inform USA Accreditation:

"I like being a part of a national/international elite group. We gain knowledge being a part of this. I love the standards and ability to provide quality service to our community.                 -CICOA Aging & In-Home Solutions "For our organization, the best part of accreditation is having such an incredible network of support and information. There are many opportunities for continued learning and growth throughout the network."                - Gryphon Place "It is a huge factor in establishing credibility with the public, other agencies and municipalities that we are a very serious, capable and high quality organization."                 - Community Navigation of Eastern Ontario  "Having this status has proven beneficial to us when applying for both new funding and for continued funding."                 - United Way of Greater Cleveland 211

If you are familiar with the Commission on Accreditation of Rehabilitation Facilities (CARF) Accreditation, click here for a comparison within the context of information and referral. 

For more information about the accreditation process, email accreditation@informusa.org.