Join
Contact

Why Accreditation?

Inform USA’s Accreditation Program empowers organizations to elevate their service delivery, build trust, and strengthen community impact. Through a rigorous, third-party evaluation process, accredited programs create:

  • Proven Credibility – Demonstrate high-quality service through independent assessment and alignment with national standards. 

  • Enhanced Operational Effectiveness – Receive tailored feedback and expert guidance to optimize organizational performance, quality contact handling and linkages to accurate community information and resources.

  • Stronger Community Trust – Ensure the public receives accurate, timely, and verified information from trained specialists.

  • Valuable Partnerships – Achieve position as a reliable cooperative partner for municipalities, nonprofits, corporations/businesses, and funders seeking excellence.

  • Strategic Advantage – Gain confidence when applying for grants, bidding for contracts, or responding to emergencies with streamlined, data-informed approaches.

Accreditation with Inform USA isn’t just a badge—it’s a commitment to delivering the highest standard of support to the people and communities you serve.

THERE ARE MANY BENEFITS OF GOING THROUGH THE PROCESS: 

Here is what some organizations had to say about why they chose Inform USA Accreditation:
  • "I like being a part of a national/international elite group. We gain knowledge being a part of this. I love the standards and ability to provide quality service to our community. -CICOA Aging & In-Home Solutions
  • "For our organization, the best part of accreditation is having such an incredible network of support and information. There are many opportunities for continued learning and growth throughout the network." - Gryphon Place
  • "It is a huge factor in establishing credibility with the public, other agencies and municipalities that we are a very serious, capable and high quality organization." - Community Navigation of Eastern Ontario 
  • "Having this status has proven beneficial to us when applying for both new funding and for continued funding." - United Way of Greater Cleveland 211

Accredited Organizations:

Over 120 organizations from the United States and Canada have achieved Accreditation through Inform USA.

Click here to see a list of your peers! 

If you are familiar with the Commission on Accreditation of Rehabilitation Facilities (CARF) Accreditation, click here for a comparison within the context of information and referral. 

For more information about the accreditation process, email accreditation@informusa.org.