Membership Information

Inform USA Membership is the standard of excellence for Information and Referral professionals. Together, we advance the sector through networking, advocacy, best practices, and support. 

DOWNLOAD THE MEMBERSHIP GUIDE PDF


Canadian organizations and individuals receive an Inform USA Membership with their InformCanada Membership.

 CANADIAN MEMBERSHIP INFORMATION


Platinum Membership

ANNUAL INVESTMENT of $585 

Our best value & most popular option for nonprofit and government organizations. Benefits applicable to all staff & volunteers of the Platinum member organization. 

Benefits applicable to all staff & volunteers of the Platinum member organization.

  • Free job postings on the Inform USA I&R Job Board
  • Inform USA Certification member pricing ($125 v. $300 for non-members)
  • Inform USA In-Person Conference registration member pricing 
  • Inform USA Accreditation member pricing ($6,000 v. $9,000 for non-members)
  • One hard copy of the 3-volume 700-page Inform USA I&R Training Manual, plus a bookmarked PDF that can be shared with all staff, plus separate PDFs for more than 300 test questions and answers, and a trainers’ slide deck (value $450 for non-Platinum members). This year's edition aligns with the Inform USA Standards and contains nearly 40 new training scenarios.
  • Reduced pricing on additional hard copies of the Inform USA I&R Training Manual ($75 each)
  • Access for all staff and volunteers to free Inform USA webinars and archived training material at our Inform USA Learn Platform. 
  • Option to create your own Learning Management System (that allows you to create training programs) through the Inform USA Learn Platform. 
  • Access to special rates on telephone interpretation & bilingual staff testing from LanguageLine Solutions
  • Access to preferred pricing for cloud telephony services from NICEinContact
  • Team access to the Inform USA Networker – a private knowledge portal for Inform USA Members that has more than 5,000 members and contains thousands of documents and discussion threads.
  • Voting privileges.
  • Membership in the Inform USA (AIRS) state/regional Affiliate where applicable
Join as Platinum Membership

Gold Membership

ANNUAL INVESTMENT OF $330 

Gold & Silver levels are distinguished by the program budgets of their nonprofit or government organizations. Gold is for budgets over $100,000, and Silver is for under $100,000.

Gold & Silver levels are distinguished by the program budgets of their nonprofit or government organizations. Gold is for budgets over $100,000, and Silver is for under $100,000.

Benefits applicable to all staff & volunteers of the Gold Member organization:

  • Inform USA Certification member pricing ($150 v. $300 for non-members) 
  • Inform USA In-Person Conference registration member pricing 
  • Access for all staff and volunteers to free Inform USA webinars, training material on the AIRS Learn Platform, and member pricing for online training. 
  • Access to special rates on telephone interpretation and bilingual staff testing from LanguageLine Solutions
  • Team access to the Inform USA Networker – a private knowledge portal for members that has more than 5,000 members and contains thousands of documents and discussion threads.
  • Voting privileges
  • Inform USA Accreditation member pricing ($6,000 v. $9,000 for non-members)
  • Membership in the Inform USA (AIRS) state/regional Affiliate where applicable
Join as Gold Membership

Silver Membership

ANNUAL INVESTMENT OF $225

Gold & Silver levels are distinguished by the annual I&R program budgets of their nonprofit or government organizations. Gold is for budgets over $100,000, and Silver is for budgets under $100,000.  

Gold & Silver levels are distinguished by the program budgets of their nonprofit or government organizations. Gold is for budgets over $100,000, and Silver is for under $100,000.

Benefits applicable to all staff & volunteers of the Gold Member organization:

  • Inform USA Certification member pricing ($150 v. $300 for non-members) 
  • Inform USA In-Person Conference registration member pricing 
  • Access for all staff and volunteers to free Inform USA webinars, training material on the AIRS Learn Platform, and member pricing for online training. 
  • Access to special rates on telephone interpretation and bilingual staff testing from LanguageLine Solutions
  • Team access to the Inform USA Networker – a private knowledge portal for members that has more than 5,000 members and contains thousands of documents and discussion threads.
  • Voting privileges
  • Inform USA Accreditation member pricing ($6,000 v. $9,000 for non-members)
  • Membership in the Inform USA (AIRS) state/regional Affiliate where applicable
Join as Silver Membership

Individual Membership

ANNUAL INVESTMENT OF $99

Available only to:

  • Students
  • Retired information and referral or community navigation practitioners (i.e., folks who have been previously working for an Inform USA member organization)
  • Military members (including veterans) or
  • Inform USA Certification holders whose agencies (either nonprofit or governmental) will not take out a membership.

Anyone outside this definition cannot be an individual member. 

  • Inform USA Certification member pricing ($150 v. $300 for non-members)
  • Inform USA In-Person Conference registration member pricing 
  • Access for all staff and volunteers to free Inform USA webinars, training material on the AIRS Learn Platform, and member pricing for online training.
  • Receive regular information emails from Inform USA on I&R news
  • Access to the Inform USA Networker – a private knowledge portal for members that has more than 5,000 members and contains thousands of documents and discussion threads
  • Voting privileges
  • Membership in AIRS state/regional Affiliate where applicable
Join as Individual Membership

Commercial Associate Membership

ANNUAL INVESTMENT OF $925

Designed for commercial, for-profit organizations engaged within the I&R sector. For-profit organizations cannot join at any other level.



  • Inform USA Certification member pricing.
  • Inform USA Conference registration member pricing. 
  • Inform USA Accreditation member pricing. 
  • Ability to have posted (approved by Inform USA staff) up to two information messages a year (e.g. webinars, new products) on the Inform USA Networker.
  • Ability to submit up to 2 blog articles/year. Articles must provide practical guidance or thought leadership that is not product-specific. No sales pitches! 
  • Access for all staff and volunteers to free Inform USA webinars and archived training material at our Inform USA Learn Platform. 
  • When offering a discount on a product/service, Commercial Members can be featured on the Vendor Discounts page and be featured in an annual e-mail update. 
Join as Commercial Associate Membership