Membership Information

Inform USA Members are all about standardizing excellence and advancing the sector through networking and support. 

Benefits applicable to all staff & volunteers of the Platinum member organization.

  • Inform USA Certification member pricing ($95 v. $250 for non-members)
  • Inform USA In-Person Conference registration member pricing 
  • Inform USA Accreditation member pricing ($6,000 v. $9,000 for non-members)
  • One hard copy of the 3-volume 700-page Inform USA I&R Training Manual, plus a bookmarked PDF that can be shared with all staff, plus separate PDFs for more than 300 test questions and answers, and a trainers’ slide deck (value $450 for non-Platinum members). This year's edition aligns with the Inform USA Standards and contains nearly 40 new training scenarios.
  • Reduced pricing on additional hard copies of the Inform USA I&R Training Manual ($75 each)
  • 25% off posted sponsorship/exhibitor fees at Inform USA In-Person Conferences and similar events
  • Access for all staff and volunteers to free Inform USA webinars and archived training material at our Inform USA Learn Platform. 
  • Option to create your own Learning Management System (that allows you to create training programs) through the Inform USA Learn Platform. 
  • Access to special rates on telephone interpretation & bilingual staff testing from LanguageLine Solutions
  • Access to preferred pricing for cloud telephony services from NICEinContact
  • Team access to the Inform USA Networker – a private knowledge portal for Inform USA Members that has more than 5,000 members and contains thousands of documents and discussion threads.
  • Inform USA member discount on user license for the 211 LA County Taxonomy
  • Voting privileges.
  • Membership in the Inform USA (AIRS) state/regional Affiliate where applicable

Gold & Silver levels are distinguished by the program budgets of their nonprofit or government organizations. Gold is for budgets over $100,000, and Silver is for under $100,000.

Benefits applicable to all staff & volunteers of the Gold Member organization:

  • Inform USA Certification member pricing ($95 v. $250 for non-members) 
  • Inform USA In-Person Conference registration member pricing 
  • Access for all staff and volunteers to free Inform USA webinars, training material on the AIRS Learn Platform, and member pricing for online training. 
  • Access to special rates on telephone interpretation and bilingual staff testing from LanguageLine Solutions
  • Team access to the Inform USA Networker – a private knowledge portal for members that has more than 5,000 members and contains thousands of documents and discussion threads.
  • Inform USA member discount on user license for the 211 LA County Taxonomy
  • Voting privileges
  • Inform USA Accreditation member pricing ($6,000 v. $9,000 for non-members)
  • Membership in the Inform USA (AIRS) state/regional Affiliate where applicable

Available only to:

  • Students
  • Retired information and referral or community navigation practitioners (i.e., folks who have been previously working for an Inform USA member organization)
  • Military members (including veterans) or
  • Inform USA Certification holders whose agencies (either nonprofit or governmental) will not take out a membership

Anyone outside this definition cannot be an individual member. 

  • Inform USA Certification member pricing ($95 v. $250 for non-members)
  • Inform USA In-Person Conference registration member pricing 
  • Access for all staff and volunteers to free Inform USA webinars, training material on the AIRS Learn Platform, and member pricing for online training.
  • Receive regular information emails from Inform USA on I&R news
  • Access to the Inform USA Networker – a private knowledge portal for members that has more than 5,000 members and contains thousands of documents and discussion threads
  • Voting privileges
  • Membership in AIRS state/regional Affiliate where applicable

Designed for commercial, for-profit organizations engaged within the I&R sector. For-profit organizations cannot join at any other level.

Benefits applicable to all I&R staff of the Commercial Associate

  • Inform USA Certification member pricing ($95 v. $250 for non-members)
  • Inform USA In-Person Conference registration member pricing 
  • Inform USA Accreditation member pricing ($6,000 v. $9,000 for non-members)
  • Ability to have posted (approved by Inform USA staff) up to two information messages a year (e.g. webinars, new products) on the Inform USA Networker
  • Access for all staff and volunteers to free Inform USA webinars and archived training material at our Inform USA Learn Platform. 
  • 25% off posted sponsorship/exhibitor fees at Inform USA Conferences and events
DOWNLOAD THE MEMBERSHIP GUIDE PDF

Platinum Membership

ANNUAL INVESTMENT of $585 

Our best value & most popular option for nonprofit and government organizations

Benefits applicable to all staff & volunteers of the Platinum member organization. Check out the full benefits list here

Join as Platinum Membership

Gold Membership

ANNUAL INVESTMENT OF $330 

Gold & Silver levels are distinguished by the program budgets of their nonprofit or government organizations. Gold is for budgets over $100,000, and Silver is for under $100,000. Check out the full list of benefits here

Join as Gold Membership

Silver Membership

ANNUAL INVESTMENT OF $225

Gold & Silver levels are distinguished by the annual I&R program budgets of their nonprofit or government organizations. Gold is for budgets over $100,000, and Silver for budgets under $100,000. Check out the full list of benefits here

Join as Silver Membership

Individual Membership

ANNUAL INVESTMENT OF $99

Available only to:

  • Students
  • Retired information and referral or community navigation practitioners (i.e., folks who have been previously working for an Inform USA member organization)
  • Military members (including veterans) or
  • Inform USA Certification holders whose agencies (either nonprofit or governmental) will not take out a membership.

Anyone outside this definition cannot be an individual member. Check out the full list of benefits for individual members here

Join as Individual Membership

Commercial Associate Membership

ANNUAL INVESTMENT OF $925

Designed for commercial, for-profit organizations engaged within the I&R sector. For-profit organizations cannot join at any other level.

Join as Commercial Associate Membership