The Board of Directors is comprised of current and former community navigation professionals representing a wide range of programs and backgrounds. They are volunteers and are not compensated for their role on the Board.
For more information about a board member's responsibilities, please review the Job Description.
Applications Open
Applications are officially open to serve on the Inform USA Board of Directors.
- Applications close on Sept 30, 2026
How to Apply
- Click the Apply Now button
- Log in using your existing Inform USA credentials via Single Sign-On (SSO).
- Submit your application prior to the respective deadline listed above.
Apply Now
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Pamela Hillier
Executive Director, Community Connection
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Lexie Bartunek
CLC Program Manager , Washington State Community Living Connections
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Zuri Bender
Training Supervisor, Aloha United Way 211
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Kim Clark
Council on Aging of Southwestern Ohio
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Ritta Davidson
Senior Information Specialist, Epilepsy Foundation
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Shirley Fulco
Database Director, 211 Northeast Michigan
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Marta Garcia
Bilingual Information and Media Specialist, National Rehabilitation Information Center
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John Hoyles
Executive Director, Community Navigation of Eastern Ontario
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Shannon Jones
Aging Program Administrator, Tennessee Department of Disability and Aging
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Richard LaPratt
United Way of Metro Chicago
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David Mercado
Senior Director of Operations, United Way of North Carolina
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Mark Munger
US Space Force
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Jennie Pollak, CRS, CRS-D/C, LMSW
Executive Director, Michigan 2-1-1
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Nanette Relave
Senior Director, ADvancing States
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Gina Strafford-Ahmed, CCAP, NCRA, CPM
Administrator of Intake & Referral, DuPage County Department of Community Services
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Altise Street
Outreach Coordinator
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Stacey Hachmann-Gomez
Executive Director, Community Access Line of the Lakeshore
Team
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Steve Rippe
Inform USA National Office
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Sandra Ray, MS, CRS
Inform USA National Office
Senior Director of Development
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Jennifer Abels, MA, CRS, CRS-DC
Inform USA National Office
Senior Director of Operations
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Sarah Pottelberg, MLIS, CRS-DC
Inform USA National Office
Senior Advisor, Programs & Operations
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Matthew Hundley
Inform USA National Office
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Laura Zile, MSW, LGSW
Inform USA National Office
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Leah Hayes
Inform USA National Office
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Andy Bethke, MSW, APSW, CRS-A/D
Inform USA National Office
Training & Development Lead
