Navigation Performance Optimization

TRAINING
  • Custom Training
    • Do you have staff who need certification and aren’t sure where to start? What about covering some basics for staff who learn better in a virtual training environment rather than online learning courses? We can do that... and more! Options include training customized for your agency, recordings of completed training, and training materials to use for future training sessions.

  • Enterprise LMS: New Onboarding (Includes Recording) 
    • Master the Learn Team Manager position or architect your learning environment with a personalized, expert-led onboarding session for Learn Team Managers or Course Administrators/Builders.

  • Enterprise LMS: Custom Team Page
    • Elevate your Enterprise LMS experience by centralizing your training ecosystem into a single, high-efficiency hub, or keep your training hub dynamic and relevant with a professional page refresh or complete design overhaul. Minor Team Page content and design updates offered at no additional cost.

QUALITY ASSURANCE
  • Additional Accreditation Preparation
    • We know that preparing to go through Accreditation can feel overwhelming. Additional support via video call with the Accreditation Director and a Reviewer is available to discuss topics of your choosing! 

  • Call Evaluations
    • Inform USA can conduct anonymous testing on 10 calls/contacts for your center, and then provide a customized summary report containing actionable insights from industry experts. This quality assurance practice can help you ensure compliance with the Standards, identify training needs, and ultimately improve customer experience. Learn more here

CONFERENCE
  • Conference Consultation 
    • There are many moving parts and considerations for creating a conference. Let us guide you through developing it and provide you with some tools for putting together a memorable and enlightening conference for your Navigation audience!

REQUEST FORM

If you are interested in any of the above services, please fill out this Navigation Performance Optimization Request Form and we will get back to you as soon as possible!