The National 211 Steering Committee
The National 211 Steering Committee elevates best practices, tackles hot topics and addresses current issues that face 211s across the US and Canada.
What Does the Steering Committee do?
The 211 Steering Committee is a select group of leaders that liaise between the two national leadership organizations (Inform USA and United Way Worldwide) and the field, lifting the needs and values of the 2-1-1 network (regardless of affiliation). The committee collaborates with stakeholders, promotes mutual support, and ensures strategic alignment, continuous system improvement, and the advancement of its mission to ensure that 211 is excellent everywhere and always.
The 211 Steering Committee has produced several webinars designed for information and referral professionals working with a 211 agency.
Check out 211 Steering Committee Webinars
Have a question, idea, or message for the steering committee?
Reach out using the button below.
Contact 211 Steering Committee
Richard Shutes | Jewish Community Service of FL (211 Miami) | Co-Chair
Sue Brogan | Alaska 2-1-1 | Co-Chair
Sarah Kile | Michigan 211 | Secretary
Molly Black | United Way Cleveland
Sue Brogan | United Way of Anchorage
Kelly Brown | Interface Children and Family Services (211 Ventura)
Annette Buckley | United Way of CT 211
Sandra Carpio | United Way of Salt Lake (211 Utah)
Russ Jensen | City of Knoxville (211/311 Knoxville)
Kimberly Jordan-Fluker | City of Memphis
Tara Morse | Indiana 211
Paul Redfern | 211 San Diego
Chris Roy | 232-HELP, Inc
Betsy Schuster | 211 Helpline Center
Advisory members:
Katie Appold | Inform USA
Juanita McDaniel | United Way Worldwide
Joshua Pedersen | United Way Worldwide
Judy Shum | Canada 211