Products & Services
Training resources and webinars.
Inform USA Webinar - Anatomy of a Good Call
What is being measured and evaluated in an interaction with a client? Who defines what a "good"...
Inform USA Webinar - Supporting Individuals in Crisis and Navigating Challenging Contacts
This webinar will provide an overview of ways to respond to individuals in crisis and/or suicidal...
Price:
$0
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Inform USA Webinar - Identifying and Empowering Problem Callers - Be an I&R Wizard
When people need help and don’t know where to turn, they follow the yellow brick road to...
Inform USA Webinar - Introduction to Uncomfortable Conversations
The Inform USA Equity and Access Committee proposes a webinar on people libraries and...
Conference Registration Change Fee
After March 1, 2025 all changes needing to be made for 2025 conference registrations will require...
Price:
$50
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Conference Registration Change Fee - COPY
After March 1, 2025 all changes needing to be made for 2025 conference registrations will require...
Price:
$50
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2024 Information & Referral Onboarding Manual
The Inform USA I&R Training Manual is a foundation for the art and practice of Information and...
2024 Resource Database Curators Manual
In the Resource Database Curator Manual (Volume 3), curators learn insights into standard human...
2024 Community Resource Specialist Training Manual
One of the centerpieces of Inform USA training, the Community Resource Specialist Manual (Volume...
2024 Test Your Knowledge Manual
Each chapter in the three volumes of the training manual ends with quiz questions designed to test...
2024 I&R Training Bundle Volumes 1 - 3
BEST VALUE | All Three Volumes + Question and Answer Booklet
The Inform USA I&R Training...
