The Information & Referral Job Board

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Director of Training (Full-time/Remote, FL)

211 Broward, Florida

posted 6/4/24

Seeking an enthusiastic Director of Training who will be responsible for designing and implementing organizational training and development strategies to prepare newly hired employees, enhance the skills and competencies of existing employees, communicate employee values, and foster a team-oriented culture. This position will also facilitate strategic community partnerships, conduct fee-based external training, and evaluate learning programs' effectiveness to ensure desired results.

Job Description

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First Responder Peer Specialist (Full-time/Remote, FL)

211 Broward, Florida

posted 6/4/24

Seeking motivated, compassionate, goal-oriented, and technologically savvy individuals to join our team as First Responder Peer Specialists. You will be responsible for providing peer support services, information and referral, over-the-phone care coordination, active listening, and suicide/crisis intervention to participants. Drawing upon your shared or similar work experiences will assist you in establishing rapport with first responders assigned to you for care coordination.

Job Description

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Helpline Counselor (Full-time/Remote, FL)

211 Broward, Florida

posted 6/4/24

Seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include performing crisis/suicide intervention services, basic needs/safety assessments, and providing information, community service referrals, and supportive listening over phone or virtual chat.

Job Description

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Community Services Response Center Director (Full-time/Birmingham, AL)

United Way of Central Alabama, Inc.

posted 5/10/24

The CSRC Director oversees the accessibility and accuracy of Information & Referral (2-1-1) services statewide. Their responsibilities include ensuring that the United Way of Central Alabama (UWCA) attains and maintains Inform USA Accreditation. Additionally, the director develops and maintains a continuum of referral resources, with documented follow-up to assess the efficacy of the service system in the UWCA catchment area. This information informs UWCA impact funding strategies. Apply using button below or e-mail resume to resumes@usca.org. Please include Cl 510 job number in subject line. 

Job Description

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Project Manager, Business Systems (Full-time/Remote)

Eden I & R, Inc.

posted 5/3/24

The Project Manager, Business Systems (PM) will lead strategic, creative, and
innovative system enhancements to support the mission of linking people and resources. Operating
within a framework of connection, relationship building, growth, and continuous improvement, the PM
will understand the technical aspects of each system as well as the usage and practical process
requirements. The PM will identify risks, manage project schedules, and communicate clearly across the
organization, while understanding the impact of the systems and processes. The PM is responsible for
maintaining systems required for agency programmatic activities as well as assessing and implementing
new technologies. The PM will leverage a combination of technical knowledge, organizational skills,
prioritization, relationship, and communication skills, the ability to design and execute processes, as well
as collaborate with (and train) cross-functional teams. The PM is also the liaison for technology vendors
and database partners. The PM is a member of the IT/Data team and reports to the Deputy Director.

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Resource Specialist - New Resources (Remote)

Vibrant Emotional Health - Here2Help Connect, New York

posted 4/22/24

The Resource Specialist - New Resources will seek out new programs for the resource database. They will send the resources a program add form and proofread the form when it is returned before sending to resource manager for entry. This is a full-time, non-exempt position. 

Job Description

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Resource Database Specialist (Hybrid/Detroit, MI)

Detroit Area Agency on Aging, Michigan

posted 4/11/24

The Resource Database Specialist will develop and maintain relationships with local and regional human service programs and community groups that assist all populations, with an emphasis on, but not limited to, health and disability-related resources in region 1-A, Detroit, Michigan. Ongoing outreach will be conducted with service providers to assist in creating, updating, and submitting their program and service information to maintain resource data files used by I&A (Information & Assistance) Community Resource Specialists within the WellSky database. This is a full-time regular, non-exempt position.

Job Description

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Information Specialist (Remote)

Epilepsy Foundation, Maryland

posted 4/5/24

Staff the Epilepsy and Seizures 24/7 Helpline between 9:00 a.m. and 5:00 p.m. Eastern Time Monday through Friday. Responds daily to consumer, professional, affiliate, and internal staff inquiries regarding epilepsy received via phone, inter-departmental transfers, fax, e-mail, online groups and forums, social media (Facebook), in-person, and postal mail. The work involves obtaining sensitive information from requestors through professional assessment techniques and providing appropriate responses utilizing approved Foundation materials, databases, and referral resources. Must keep abreast of developments in the field of epilepsy by reading pertinent publications, performing online resource searches, attending professional conferences and workshops, and participating in health fairs as an exhibitor.

Job Description

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