Understanding and Addressing Problem Gambling

The Importance of Empathy and Connection

Wednesday, March 6, 2024
1:00 PM - 2:00 PM (EST)
460 Seats Remaining
460 Seats Remaining


Join us for an exclusive webinar in honor of Problem Gambling Awareness Month designed to provide a nuanced exploration of the intricate landscape of problem gambling, where we will explore the critical role that empathy and connection play in effective intervention and support. This webinar aims to deepen your understanding of problem gambling, shedding light on its prevalence, impact, and the challenges faced by individuals and communities. Staff from the National Council on Problem Gambling will discuss the importance of fostering awareness, recognizing signs, and the significance of empathy in recognizing the signs and fostering an environment conducive to open discussions about this complex issue.

Learning Objectives: 

Following this workshop, participants will be able to

  • Discuss the prevalence and evolving nature of problem gambling in society.

  • Identify warning signs of problem gambling.

  • Describe approaches to break down stigma and promote open conversations about problem gambling.

  • List available resources that can be instrumental in assisting those affected by problem gambling.

460 Seats Remaining
460 Seats Remaining


Jaime D. Costello, MPH, Director of Programs, National Council on Problem Gambling


Jaime Costello is the Director of Programs at the National Council on Problem Gambling and is currently leading the modernization of the National Problem Gambling Helpline. In addition, she oversees planning, development, and evaluation of NCPG programs, supports strategic planning efforts through consistent monitoring, and serves as a spokesperson for national problem gambling efforts. Jaime is an experienced public health professional with over fifteen years of experience working in the problem gambling field.  She is passionate about engaging the community in change efforts and emphasizing the importance of interdisciplinary work. Jaime received her Master of Public Health from the University of New England, and lives with her family in the Adirondack Park.

For More Information:

Sandra Ray

Sandra Ray

Program and Education Director, Inform USA National Office

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