2024 Grand Gathering Virtual Conference

Annual Inform USA Virtual Conference


Thursday, August 8, 2024
at
11:00 AM (EDT)
to Friday, August 9, 2024 at 4:00 PM (EDT)
Category: Virtual Conferences

The virtual conference you've come to love + the best of the in-person Grand Gathering!

 18 Sessions + Keynote  Straight from the stage to your computer screen.

The Virtual Edition will provide the top-rated content from the in-person conference to attendees. Content tailored for front-line and entry-level team members, while providing a mix of general sessions with more leadership-level material.  

Session List

We Would Like To Thank The Virtual Edition
 Sponsored Session Leaders

                                           

                                                                                 

                                                   

Registration Options

Credits Price
Member Virtual Conference Registration
The Virtual Edition will provide the top-rated content from the in-person conference to attendees. Content tailored for front-line and entry-level team members, while providing a mix of general sessions with more leadership-level material.   Registration Ended 8/7/24 at 11:59 PM EST
$99.00
Non-Member Virtual Conference Registration
The Virtual Edition will provide the top-rated content from the in-person conference to attendees. Content tailored for front-line and entry-level team members, while providing a mix of general sessions with more leadership-level material.   Registration Ended 8/7/24 at 11:59 PM EST
$149.00

Attendees (380)

Suzanne Aaron

The Arc of Illinois

Nicole Abruscato

Services and Housing In the Province

Manija Ahmed

Orange County United Way

Yvette Alvarado

Database Curator

United Way of Amarillo and Canyon

Nicole Annen

CICOA Aging and InHome Solutions

Belinda Arocha

Heart of Texas Council of Governments

Amanda Arrasmith Kerr

Database Curator

United Way of the Midlands

Melissa Arredondo

Program Specialist

South Plains Association of Governments

Quinton Askew

Maryland Information Network

Laura Atherton

Supervisor

Direct Interactions

Valerie Aubertin

LMT Area Agency on Aging

Edgar Ayala

USAging

Joyce Bailey

LINC211 Memphis Public Library (City of Memphis Tennessee)

Corinne Baranger

Findhelp Information Services

Carla Barnes

Mansfield Richland County Public Library

Cheryl Barretta

Mansfield Richland County Public Library

Tracy Barrows

Area Agency on Aging of Pasco-Pinellas, Inc.

Lexie Bartunek

Community Living Connections Program Manager

Washington State DSHS/HCS-State Unit on Aging

April Batchelor

Supervisor, Information & Referral Department

Greater Springfield Senior Services, Inc.

Kristy Beall

Counselor

Cenla Area Agency on Aging

Amy Becia

ADRC of Anchorage

Zuri Bender

Training Supervisor

Aloha United Way 211

Julia Benitez

First Call for Help 211 Broward

Lacy Bessette

Mansfield Richland County Public Library

Peggy Bezruki

Wisconsin Women's Health Foundation

Jerry Bobbitt

LINC211 Memphis Public Library (City of Memphis Tennessee)

Janet Bollero

Bilingual Information and Referral Specialist

USAging

Shelly Bondy

Options IRCIL

Nichole Bonilla

211 LA County

Lea Ann Boswell

Community Navigator

Contact Brant

Tyler Bowman

Projects and Partnerships Coordinator

Connect Mat-Su

Audrey Brackett

Social Worker/Case Manager Supervisor

Delaware Division of Services for Aging & Adults with Physical Disabilities (DSAAPD)

Morna Brothers

Helpline Trainer

Alzheimer's Association

Melinda Bryant

Knoxville Knox County Community Action Committee Office on Aging

Thomas Buckley

Senior Director, Health Information Services

Epilepsy Foundation

Michelle Bumstead

Information Management Specialist

211 Information and Referral Services Association of Nova Scotia

Heather Burke

Kids Help Phone

Rashaan Bush

Community Support Manager

United 4 Children

Cristina Calle Acevedo

Christopher & Dana Reeve Foundation

Cheryl Cantin

Community Connection

Lisa Caribo

Community Resource Specialist

Elder Services of Worcester Area, Inc

Christine Carmichael

Findhelp Information Services

Sharon Carter

KCSS Director

Area Agency on Aging and Disabilities of Southwest Washington

Dionne Carvalho

Maui County Office on Aging

Samantha Castro

Community Resource Specialist

United Way 211 in Rhode Island

Leslie Champagne

Options IRCIL

Jane Chavez

United Way of Eastern New Mexico

Juan Chavez

211 LA County

Trinell Church

USAging

Nathan Cippele

Aloha United Way 211

Ana Cisneros

USAging

Cesar Clemente

Community Resource Specialist

Family Resource & Referral Center

Sarina Clooney

United Way of Southwest Louisiana

Ivy Clouse

Direct Interactions

Cynthia Cobb

Coastline Elderly Services

Christopher Coleman

Heart of West Michigan United Way

Ebony Conway

Community Support Specialist

United 4 Children

Cassie Cook

Michigan Veterans Affairs Agency

Diane Cook

2-1-1 Brevard

Mary Cooksey

Accreditation Reviewer

Inform USA National Office

Shari Cooper

Area 4 Agency on Aging

Kristin Copeland

Senior Human Services Coordinator ADRC

East Alabama Regional Planning and Development Commission

Jennifer Cornell

EveryStep

Caroline Cornell-Ewers

Piatt County Services for Seniors

Rebecca Cornwell

211 Program Manager

HandsOn River Region

Iris Corona

United Way of Eastern New Mexico

James Counihan

Data Analyst

Florida 211 Network

Trina Crehore

Findhelp Information Services

Denise Cross

Community Resource Specialist

Heart of West Michigan United Way

Joretta Cuba

River Valley Area Agency on Aging

Kailea Cullen

Operations Coordinator

Connect Mat-Su

Laura Dailey

Alaska 2-1-1

Micah Darling

Information & Referral Specialist

Wisconsin Women's Health Foundation

Sarah Dashner

United Way of Greater St Louis

Ashley Davidson

Executive Assistant

211 Northeast Michigan

Ritta Davidson

Senior Information Specialist

Epilepsy Foundation

Bettie Davis

United Way of Central Alabama

Danielle Davis

CRS

Greater Twin Cities United Way 211

Lydia Davis

Division of Aging and Adult Services (State of Mississippi)

Ashilyk Dean

LINC211 Memphis Public Library (City of Memphis Tennessee)

Cassandra Desroches

Age Strong Commission

Matthew Deveau

Canadian Mental Health Association - Edmonton Region

Candice DeVos

UPCAP Services Inc

Adrianna Dixon

Division of Aging and Adult Services (State of Mississippi)

Cynthia Dominguez

Community Resource Specialist

Family Resource & Referral Center

Libby Donoghue

2-1-1 Brevard

Lise Doucette

Findhelp Information Services

Laken Dowd

Program Service Coordinator

Ashtabula County Community Action Agency

Judy Downer

The Senior Alliance Area Agency on Aging 1C

Laura Dreckman

LMT Area Agency on Aging

Viviane Dumas

Information & Referral Supervisor

Elder Services of Worcester Area, Inc

Karen Dunaway

HOTCOG 2-1-1

Peggy Duncan

United Way of Laredo Inc

Aleisha Dunning

United Way of Central Alabama

Alice Dyle

United Way of Greater St Louis

Beth Eisenbud

Christopher & Dana Reeve Foundation

Doniese Ekhaguere

2-1-1 Brevard

Cassie Ellis

Call Specialist

Community Access Line of the Lakeshore

Nina Emery

SCSS

Area Agency on Aging and Disabilities of Southwest Washington

Kristen Engelbrecht

Director, 211

United Way of Greater Kansas City

Soeli Erazo

2-1-1 Texas Permian Basin

LeAnn Eshelman

Mansfield Richland County Public Library

Melissa Espinoza

Resource Center Team Lead

Central Plains Area Agency on Aging

Natasha Everett

Social Service Chief Administrator

Delaware Division of Services for Aging & Adults with Physical Disabilities (DSAAPD)

Heather Everson

Options IRCIL

Abigail Faulkner

FirstLink

Paige Feldman

WellSky

Lisa Finn

Community Legal Services of Mid-FL

Jessica Finnegan

Kenneth Young Center

Angel Fletcher

United Way of Jackson County (Central Michigan 2-1-1)

Melanie Foster

District III Area Agency on Aging (Care Connection for Aging Services)

Corinne Gallois

Findhelp Information Services

Lesley Garcia

Contra Costa Crisis Center

Carmina Garciadealba

United Way of Vermont/Vermont 2-1-1

Kay Garza

United Way for Greater Austin

Aaron Gelbort

Sensez9

Mina Ghoreishi

Canadian Mental Health Association - Edmonton Region

Jackie Gittins

Voices of Hope

Amanda Glass

Middle Alabama Area Agency on Aging

Setal Gould

The Senior Alliance Area Agency on Aging 1C

Paige Granger

Cenla Area Agency on Aging

Victoria Greer

Executive Director

Florida 211 Network

Leanne Gregoire

Catholic Charities, Diocese of Joliet

Carolyn Renae Griggs

First Call for Help 211 Broward

Val Guzman

AgeGuide Northeastern Illinois

Lacey Hanson

Statewide ADRC I&R and Resource Program Manager

Multnomah County Aging and Disability Services

Ciara Harding

Area Agency on Aging Region 9

Holly Hardison

Canadian Mental Health Association - Edmonton Region

Natalie Harold

Resource & Referral Services Manager

The Amputee Coalition

Malenda Harp

Midland County Navigator

211 Northeast Michigan

Delicia Harrison

Division of Aging and Adult Services (State of Mississippi)

Ember Harsch

Canadian Mental Health Association - Edmonton Region

Terri Harvey

Cenla Area Agency on Aging

Ikram Hashi

CRS

Greater Twin Cities United Way 211

Bethany Hawley

Trellis

Jamie Hekker

Community Development Coordinator

Community Access Line of the Lakeshore

Kristin Helfer Koester

Medicare Program Associate

ADvancing States

Theresa Henderson

Rural Resources Community Action

Evelyn Hernandez

USAging

Hilda Hernandez

Felton Institute

Sofia Herrera

Bi-Lingual Community Resource Specialist

United Way of Amarillo and Canyon

Daniel Heuskin

VIA WNY

Amy Higa

Aloha United Way 211

Madeline Higgins

Health Resources in Action

Julie Hofer

United Way British Columbia - Helpline Services

Jill Hogan

Solari

Sheila Holman

LINC211 Memphis Public Library (City of Memphis Tennessee)

Rhea Holmes

CRS

Greater Twin Cities United Way 211

Kristin Holtz

The Senior Alliance Area Agency on Aging 1C

Candice Hopkins

The Autism Society

Atsuki Hosokawa

United Way of Prince Edward Island/211 PEI

Gwenda Hudson

LINC211 Memphis Public Library (City of Memphis Tennessee)

Kristen Hudson

Division of Aging and Adult Services (State of Mississippi)

Jacob Hughes

United Way of Vermont/Vermont 2-1-1

Sharon Hughey

American Printing House for the Blind

Penny Humphrey

District III Area Agency on Aging (Care Connection for Aging Services)

Brandon Humphries

LMT Area Agency on Aging

Katherine Hunter

District III Area Agency on Aging (Care Connection for Aging Services)

Giselle Hussein

Findhelp Information Services

Michel Hynek

Canadian Mental Health Association - Edmonton Region

Marisa Iceberg

Michigan 2-1-1

Aundrea Jackson

Crisis Connections

Kimberly Jackson

Harris County Area Agency on Aging

Mackenzie Jackson

Spectrum Generations

Michael Janik

Gryphon Place

Valencia Jeffries

LINC211 Memphis Public Library (City of Memphis Tennessee)

Brad Johnson

Johnson County Area Agency on Aging

Stephanie Johnson

United Way of the Midlands

Julie Johnston

WCHHS Director

Area Agency on Aging and Disabilities of Southwest Washington

Gigi Jones

Information Specialist

Epilepsy Foundation

Laurie Jordan

Mansfield Richland County Public Library

Andrew Josefowicz

Community Access Line of the Lakeshore

Barbara Judah

Linking Employment, Abilities, and Potential

Alyssa Kahler

FirstLink

Nadean Kannal

Wisconsin Women's Health Foundation

Jason Kaplan

Tourette Association of America

Casey Kaya

Maui County Office on Aging

Ian Keller

Resource Specialist

Findhelp Information Services

Angela Kelly

Senior Clinical Manager

Health Resources in Action

Tariq Khondker

DuPage County Department of Community Services

Jason Kimmins

Heart of Florida United Way 211

Kayla Kitchen

Southwest Tennessee Area Agency on Aging and Disability

Kathryn Kosloski

Research and Communications Specialist

DuPage County Department of Community Services

Megan Kozik

Resource Database Curator

PATH, Inc.

Kosal Ky

Findhelp Information Services

Brenda Labbe

Community Outreach Director

Greater Springfield Senior Services, Inc.

Nhung Le

United Way of Central Alabama

Brandy Ledesma

Headquarters US Marine Corps

Franny Lilien

United Way of Jackson County (Central Michigan 2-1-1)

Fabiola Lima

Felton Institute

Sara Link

Director for Virginia No Wrong Door

Dept for Aging & Rehabilitative Services

Daylene Linville

Rice County Council on Aging

Terrina Liogghio

United Way of Jackson County (Central Michigan 2-1-1)

Lucy Lock

Felton Institute

LaVerna Locke

District III Area Agency on Aging (Care Connection for Aging Services)

Gabrielle Loftin

Community Support Specialist

United 4 Children

Shaylea Lopez

Community Resource Specialist

Family Resource & Referral Center

Donna Lowich

Christopher & Dana Reeve Foundation

Artricia Lowry

Care Manager

District III Area Agency on Aging (Care Connection for Aging Services)

Sanya Lucas

Program Manager

Maui County Office on Aging

Elizabeth Luna

United Way of Laredo Inc

Marla Lund

LMT Area Agency on Aging

Tien-Lyn Lung

Diabetes Canada

Stephanie Mace

LMT Area Agency on Aging

Amy MacManus

United Way of Prince Edward Island/211 PEI

Talia Magana

Orange County United Way

Rosana Maltez

Coordinator

Age Strong Commission

Ana Luisa Mann

DuPage County Department of Community Services

Trudy Marshall

SeniorsNL

Philippe Martel

Findhelp Information Services

Ayda Martinez

South Plains Association of Governments

Vanessa Martinez

South Plains Association of Governments

Zachary Masters

Christopher & Dana Reeve Foundation

Deanne Matthews

Region 2 Area Agency on Aging

Saifagaloa Mauai

Aloha United Way 211

Leanne May

Elder Services of Worcester Area, Inc

Heather McCormick

East Alabama Regional Planning and Development Commission

Polly McDaniel

Director of Business Development

DGI Associates, Inc

Katy McHenry

Tulsa Area United Way

Dennis McKechnie

Chief Operating Officer

Yanzio

Neil McKechnie

Yanzio AI Software for 2-1-1 and I&R

Yanzio AI Software for 2-1-1 and I&R

Marci McMurphy

Community Engagement & Program Specialist

O4AD

Janell Menahem

Director

United Way of Amarillo and Canyon

Evelyn Mercer

211 Program Supervisor

United Way of Jackson County (Central Michigan 2-1-1)

Angel Merritt

Resource Specialist

NWRC Northwest Regional Council Area Agency on Aging

Justin Miller

Database Curator

Solari

Wes Mitchell

Executive Director 211 of Eastern Oklahoma

Tulsa Area United Way

Bernice Moore

United Way of Greater St Louis

McKenna Moore

Tulsa Area United Way

Nickaury Morfa

Community Resource Specialist

United Way 211 in Rhode Island

Janelle Morrisey

Autism Speaks – Autism Response Team

Lisa Motz

Michigan 2-1-1

Sylvia Mueller

Coordinator of Information Barrie

Barrie Public Library

LeeAnn Mulligan

United Way of Jackson County (Central Michigan 2-1-1)

Tina Mullins

Alaska 2-1-1

Lindsay Naeder

Autism Speaks – Autism Response Team

Liz Nation

Community Resource Specialist

Gundersen Health System

Andrew Nelson

Autism Speaks – Autism Response Team

cindy nemet

United Way 211 in Rhode Island

Katherine Newman

Easterseals/National Aging & Disability Transportation Center

Anna Ngu

USAging

Keri Nopens

Rural Resources Community Action

Cynthia Norvell

Information and Referral Coordinator

Connect Mat-Su

Elaine Novak

Mansfield Richland County Public Library

Julie Nurmi

Canadian Mental Health Association - Edmonton Region

Dave Oberhart

Team Lead

United Way of North Carolina

Meghan O'Connor

211 Resource Specialist

United Way of Greater Kansas City

Erika Okonsky

Dept for Aging & Rehabilitative Services

Patricia Owen

United Way of the Midlands

Theresa Paltzat

Manager, 211 Database

Canadian Mental Health Association - Edmonton Region

Fenita Pargo

Senior Connection Center Inc.

LaTrice Parker

United Way of Greater Kansas City

Jerry Parsons

Family and Social Services Administration Indiana 211

Glenda Pearson

Tulsa Area United Way

Larry Pellizzari

United Way British Columbia - Helpline Services

Vanessa Penney

Manager, Information Services

211 Information and Referral Services Association of Nova Scotia

Marleny Perez

United Way 211 in Rhode Island

Shannon Peterson

Direct Services Program Manager

Central Illinois Agency on Aging

Brenda Phelps

The Senior Alliance Area Agency on Aging 1C

Nikisha Phillips

United Way of Greater Kansas City

Timothy Pieper

United Way of the Midlands

Staci Pierce

Grand Gateway Area Agency on Aging

Christine Piszcz

Coastline Elderly Services

Kiley Plaza-Meza

The State of Oregon - Community Services and Supports Unit (CSSU)

Annie Poles

River Valley Area Agency on Aging

Toni Porter

ADRC of Anchorage

Tracy Portis

The Senior Alliance Area Agency on Aging 1C

Emma Potter

Canadian Mental Health Association - Edmonton Region

Margi Preston

HeartLine, Inc

Tamie Pyle

National Rehabilitation Information Center

Joan Quaempts

Senior and Disabled Services, Lane Council of Govenments

Sandie Quinn

United Way of the Midlands

Aniysa Raiford

Brain Injury Association of South Carolina

David Ramos

Bi-Lingual Community Resource Specialist

United Way of Amarillo and Canyon

Kamille Randolph

United Way of Greater St Louis

Stephanie Raymer

Director

United Way of Smith County

Catherine Rea

Heart of Florida United Way 211

Emma Reid

Canadian Mental Health Association - Edmonton Region

Sasha Reinoso

Consultant, Data Management & Strategy

DGI Associates, Inc

Teresa Reitmeier

Home and Community Care Support Services Waterloo Wellington

Nanette Relave

ADvancing States

Amanda Rens-Moon

Vintage

Harper Rhodes

United Way 211 in Rhode Island

Michelle Robinson-Givens

Resource Database Curator

PATH, Inc.

Teresa Rodriguez

Christopher & Dana Reeve Foundation

Angelina Roldan

North Central Area Agency on Aging (Connecticut)

Calisse Roopchand

Program Lead, Information & Referral

Kids Help Phone

Ty Rosensteel

Solari

Tabatha Ross

United Way of Northeast LA

Amy Rossow

Call Center Manager

Heart of Texas Council of Governments

Cheryl Rushton

PSA 2 Area Agency on Aging

Alex Sadin

Gryphon Place

Tabitha Santos

Coastline Elderly Services

Lynn Sasso

United Way of Lee County

Doreen Satia

Alaska 2-1-1

Timmy Satot

Maui County Office on Aging

Jamie Saunders

Community Programs Manager

St. Louis Area Agency on Aging

Chelsey Scanlan

Program Manager

Iowa Compass, Center for Disability and Development

Kim Schaefer

Executive Director

Mercer County Senior Center

Rebecca Schmidt

ADRC of Jefferson County

Shurunda Sessom

LINC211 Memphis Public Library (City of Memphis Tennessee)

Shreya Sharma

Bilingual Youth Apps Coordinator

Kids Help Phone

Terry Sharpe

United Way of Jackson County (Central Michigan 2-1-1)

John Shatto

Arc montgomery

Kathy Sheridan

Accreditation Reviewer

Michigan 2-1-1

Elizabeth Siegel

SeniorsNL

Brenda Sittig

Certified Information and Referral Specialist

232HELP, Inc

Courtney Smith

Director, Innovation and Outreach

United Way 211 in Rhode Island

Joyce Smith

Grand Gateway Area Agency on Aging

Leah Smith

211 Information and Referral Services Association of Nova Scotia

Sandra Smith

Community Resource Specialist

Contact Community Services, Inc.

Johneiquel Smith-Griffin

Headquarters US Marine Corps

Kate Snow

Information Management Specialist

211 Information and Referral Services Association of Nova Scotia

Tabatha Stafford

Helpline Delaware and Morrow County

Almella Starks-Umoja

LINC211 Memphis Public Library (City of Memphis Tennessee)

Loretta Stevenson

Database Curator

Information Center Inc, The Family Resource Place

Roger Stitt

Resource Curation Specialist

Family and Social Services Administration Indiana 211

Rebecca Storrs

Solari

Regan Sullivan

Community Resource Specialist

United Way of Amarillo and Canyon

Sherry Sullivan

Community Resource Specialist A/D

St. Louis Area Agency on Aging

Sandra Sullivan Forbes

Ability Resources, Inc.

Marianna Supekova

Findhelp Information Services

Sarah Sweet

AAADSW AD Resource Specialist

Area Agency on Aging and Disabilities of Southwest Washington

Tara Teal

Gryphon Place

Margaret Telsch-Williams

Director of Information and Referral Services

Council of Community Services - 211 Virginia

Shawn Terry

USAging

Micki Thompson

President/CEO

211 Tampa Bay Cares

Rhonda Thompson

Community Connection

Mary Thornton

Information Specialist

Epilepsy Foundation

Whitney Thull

211 Northeast Michigan

Asiana Tidwell

Gryphon Place

Linda Tokarski

Resource Specialist

Gryphon Place

Renae Vania Tomczak

Mental Health America of Greater Houston

Zachary Trammel

USAging

Stacie Tripodi

Information and Referral Specialist

Johnson County Area Agency on Aging

Brenna Trowbridge

Johnson County Area Agency on Aging

Leialoha Tumbaga

Aloha United Way 211

Leslye Valenzuela

Solari

Rebekah Vang

Sr Data Analyst

Family Resource & Referral Center

Carlos Varela

Bi-Lingual Community Resource Specialist

United Way of Amarillo and Canyon

Connie Vassilev

Upper Cumberland Development District

Emmanuel Juno Vega

Program Specialist

Maui County Office on Aging

Jennifer Verney

Alaska 2-1-1

Isabell Villarreal

South Plains Association of Governments

Sarah Walther

Headquarters US Marine Corps

Lenetta Warren

United Way of Greater Kansas City

Chenise Weber

Database Manager

Helpline Center

Connie Wells

Community Resource Specialist

United Way 211 in Rhode Island

Jeri Westphal

Hawkeye Area Community Action Program, Inc (HACAP)

Marcy Whiddon

Heart of Texas Council of Governments

Fantasia White

East Alabama Regional Planning and Development Commission

Joanna Whitehouse

Heart of Texas Council of Governments

Megan Wileman

Aging & Disability Resource Network Supervisor

AgeGuide Northeastern Illinois

Tammy Wilkey

District III Area Agency on Aging (Care Connection for Aging Services)

Courtney Williams

LMT Area Agency on Aging

Kaylie Williams

Gryphon Place

Paula Williams

Alaska 2-1-1

Willistein Williams

Division of Aging and Adult Services (State of Mississippi)

Stefan Williamson

Community Legal Services of Mid-FL

Regina Wilson

Volunteer - currently retired

none

Chadwick Young

Connect 211

Jessica Zang

Solari

King Zelee

Program Manager

Aloha United Way 211

Emily Zubritsky

Felton Institute

16 Other Registered Attendees

Featuring: Leah Kral

Author of Innovation for Social Change

Leah Kral is an expert facilitator and author who helps nonprofits doing the hard work of building civil society to innovate and be more effective. She writes about her work in Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results (Wiley, 2022). Kral is the Senior Director of Strategy and Innovation at the Mercatus Center at George Mason University, the home of heterodox thinkers and economists who work to discover what aspects of institutions and culture help societies prosper. She is a sought-after speaker at nonprofit industry events, writes frequently about her research, offers tailored consulting to nonprofit teams and provides coaching to social entrepreneurs across the country. She has a passion for helping organizations achieve their missions and is an active volunteer in her community and parish. She holds a Master of Arts in
Public Policy from Duquesne University and is a returned Peace Corps Volunteer

For More Information:

Laura Zile

Laura Zile

MSW, LGSW

Inform USA National Office