2024 Grand Gathering Virtual Conference
Annual Inform USA Virtual Conference
The virtual conference you've come to love + the best of the in-person Grand Gathering!
18 Sessions + Keynote Straight from the stage to your computer screen.
The Virtual Edition will provide the top-rated content from the in-person conference to attendees. Content tailored for front-line and entry-level team members, while providing a mix of general sessions with more leadership-level material.
Session List
We Would Like To Thank The Virtual Edition
Sponsored Session Leaders
Registration Options
Registration Options
|
Price |
---|---|
Member Virtual Conference Registration
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$99.00 |
Non-Member Virtual Conference Registration
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$149.00 |
Attendees (380)
Suzanne Aaron
The Arc of Illinois
Nicole Abruscato
Services and Housing In the Province
Manija Ahmed
Orange County United Way
Yvette Alvarado
Database Curator
United Way of Amarillo and Canyon
Nicole Annen
CICOA Aging and InHome Solutions
Belinda Arocha
Heart of Texas Council of Governments
Amanda Arrasmith Kerr
Database Curator
United Way of the Midlands
Melissa Arredondo
Program Specialist
South Plains Association of Governments
Quinton Askew
Maryland Information Network
Laura Atherton
Supervisor
Direct Interactions
Valerie Aubertin
LMT Area Agency on Aging
Edgar Ayala
USAging
Joyce Bailey
LINC211 Memphis Public Library (City of Memphis Tennessee)
Corinne Baranger
Findhelp Information Services
Carla Barnes
Mansfield Richland County Public Library
Cheryl Barretta
Mansfield Richland County Public Library
Tracy Barrows
Area Agency on Aging of Pasco-Pinellas, Inc.
Lexie Bartunek
Community Living Connections Program Manager
Washington State DSHS/HCS-State Unit on Aging
April Batchelor
Supervisor, Information & Referral Department
Greater Springfield Senior Services, Inc.
Kristy Beall
Counselor
Cenla Area Agency on Aging
Amy Becia
ADRC of Anchorage
Zuri Bender
Training Supervisor
Aloha United Way 211
Julia Benitez
First Call for Help 211 Broward
Lacy Bessette
Mansfield Richland County Public Library
Peggy Bezruki
Wisconsin Women's Health Foundation
Jerry Bobbitt
LINC211 Memphis Public Library (City of Memphis Tennessee)
Janet Bollero
Bilingual Information and Referral Specialist
USAging
Shelly Bondy
Options IRCIL
Nichole Bonilla
211 LA County
Lea Ann Boswell
Community Navigator
Contact Brant
Tyler Bowman
Projects and Partnerships Coordinator
Connect Mat-Su
Audrey Brackett
Social Worker/Case Manager Supervisor
Delaware Division of Services for Aging & Adults with Physical Disabilities (DSAAPD)
Morna Brothers
Helpline Trainer
Alzheimer's Association
Melinda Bryant
Knoxville Knox County Community Action Committee Office on Aging
Thomas Buckley
Senior Director, Health Information Services
Epilepsy Foundation
Michelle Bumstead
Information Management Specialist
211 Information and Referral Services Association of Nova Scotia
Heather Burke
Kids Help Phone
Rashaan Bush
Community Support Manager
United 4 Children
Cristina Calle Acevedo
Christopher & Dana Reeve Foundation
Cheryl Cantin
Community Connection
Lisa Caribo
Community Resource Specialist
Elder Services of Worcester Area, Inc
Christine Carmichael
Findhelp Information Services
Sharon Carter
KCSS Director
Area Agency on Aging and Disabilities of Southwest Washington
Dionne Carvalho
Maui County Office on Aging
Samantha Castro
Community Resource Specialist
United Way 211 in Rhode Island
Leslie Champagne
Options IRCIL
Jane Chavez
United Way of Eastern New Mexico
Juan Chavez
211 LA County
Trinell Church
USAging
Nathan Cippele
Aloha United Way 211
Ana Cisneros
USAging
Cesar Clemente
Community Resource Specialist
Family Resource & Referral Center
Sarina Clooney
United Way of Southwest Louisiana
Ivy Clouse
Direct Interactions
Cynthia Cobb
Coastline Elderly Services
Christopher Coleman
Heart of West Michigan United Way
Ebony Conway
Community Support Specialist
United 4 Children
Cassie Cook
Michigan Veterans Affairs Agency
Diane Cook
2-1-1 Brevard
Mary Cooksey
Accreditation Reviewer
Inform USA National Office
Shari Cooper
Area 4 Agency on Aging
Kristin Copeland
Senior Human Services Coordinator ADRC
East Alabama Regional Planning and Development Commission
Jennifer Cornell
EveryStep
Caroline Cornell-Ewers
Piatt County Services for Seniors
Rebecca Cornwell
211 Program Manager
HandsOn River Region
Iris Corona
United Way of Eastern New Mexico
James Counihan
Data Analyst
Florida 211 Network
Trina Crehore
Findhelp Information Services
Denise Cross
Community Resource Specialist
Heart of West Michigan United Way
Joretta Cuba
River Valley Area Agency on Aging
Kailea Cullen
Operations Coordinator
Connect Mat-Su
Laura Dailey
Alaska 2-1-1
Micah Darling
Information & Referral Specialist
Wisconsin Women's Health Foundation
Sarah Dashner
United Way of Greater St Louis
Ashley Davidson
Executive Assistant
211 Northeast Michigan
Ritta Davidson
Senior Information Specialist
Epilepsy Foundation
Bettie Davis
United Way of Central Alabama
Danielle Davis
CRS
Greater Twin Cities United Way 211
Lydia Davis
Division of Aging and Adult Services (State of Mississippi)
Ashilyk Dean
LINC211 Memphis Public Library (City of Memphis Tennessee)
Cassandra Desroches
Age Strong Commission
Matthew Deveau
Canadian Mental Health Association - Edmonton Region
Candice DeVos
UPCAP Services Inc
Adrianna Dixon
Division of Aging and Adult Services (State of Mississippi)
Cynthia Dominguez
Community Resource Specialist
Family Resource & Referral Center
Libby Donoghue
2-1-1 Brevard
Lise Doucette
Findhelp Information Services
Laken Dowd
Program Service Coordinator
Ashtabula County Community Action Agency
Judy Downer
The Senior Alliance Area Agency on Aging 1C
Laura Dreckman
LMT Area Agency on Aging
Viviane Dumas
Information & Referral Supervisor
Elder Services of Worcester Area, Inc
Karen Dunaway
HOTCOG 2-1-1
Peggy Duncan
United Way of Laredo Inc
Aleisha Dunning
United Way of Central Alabama
Alice Dyle
United Way of Greater St Louis
Beth Eisenbud
Christopher & Dana Reeve Foundation
Doniese Ekhaguere
2-1-1 Brevard
Cassie Ellis
Call Specialist
Community Access Line of the Lakeshore
Nina Emery
SCSS
Area Agency on Aging and Disabilities of Southwest Washington
Kristen Engelbrecht
Director, 211
United Way of Greater Kansas City
Soeli Erazo
2-1-1 Texas Permian Basin
LeAnn Eshelman
Mansfield Richland County Public Library
Melissa Espinoza
Resource Center Team Lead
Central Plains Area Agency on Aging
Natasha Everett
Social Service Chief Administrator
Delaware Division of Services for Aging & Adults with Physical Disabilities (DSAAPD)
Heather Everson
Options IRCIL
Abigail Faulkner
FirstLink
Paige Feldman
WellSky
Lisa Finn
Community Legal Services of Mid-FL
Jessica Finnegan
Kenneth Young Center
Angel Fletcher
United Way of Jackson County (Central Michigan 2-1-1)
Melanie Foster
District III Area Agency on Aging (Care Connection for Aging Services)
Corinne Gallois
Findhelp Information Services
Lesley Garcia
Contra Costa Crisis Center
Carmina Garciadealba
United Way of Vermont/Vermont 2-1-1
Kay Garza
United Way for Greater Austin
Aaron Gelbort
Sensez9
Mina Ghoreishi
Canadian Mental Health Association - Edmonton Region
Jackie Gittins
Voices of Hope
Amanda Glass
Middle Alabama Area Agency on Aging
Setal Gould
The Senior Alliance Area Agency on Aging 1C
Paige Granger
Cenla Area Agency on Aging
Victoria Greer
Executive Director
Florida 211 Network
Leanne Gregoire
Catholic Charities, Diocese of Joliet
Carolyn Renae Griggs
First Call for Help 211 Broward
Val Guzman
AgeGuide Northeastern Illinois
Lacey Hanson
Statewide ADRC I&R and Resource Program Manager
Multnomah County Aging and Disability Services
Ciara Harding
Area Agency on Aging Region 9
Holly Hardison
Canadian Mental Health Association - Edmonton Region
Natalie Harold
Resource & Referral Services Manager
The Amputee Coalition
Malenda Harp
Midland County Navigator
211 Northeast Michigan
Delicia Harrison
Division of Aging and Adult Services (State of Mississippi)
Ember Harsch
Canadian Mental Health Association - Edmonton Region
Terri Harvey
Cenla Area Agency on Aging
Ikram Hashi
CRS
Greater Twin Cities United Way 211
Bethany Hawley
Trellis
Jamie Hekker
Community Development Coordinator
Community Access Line of the Lakeshore
Kristin Helfer Koester
Medicare Program Associate
ADvancing States
Theresa Henderson
Rural Resources Community Action
Evelyn Hernandez
USAging
Hilda Hernandez
Felton Institute
Sofia Herrera
Bi-Lingual Community Resource Specialist
United Way of Amarillo and Canyon
Daniel Heuskin
VIA WNY
Amy Higa
Aloha United Way 211
Madeline Higgins
Health Resources in Action
Julie Hofer
United Way British Columbia - Helpline Services
Jill Hogan
Solari
Sheila Holman
LINC211 Memphis Public Library (City of Memphis Tennessee)
Rhea Holmes
CRS
Greater Twin Cities United Way 211
Kristin Holtz
The Senior Alliance Area Agency on Aging 1C
Candice Hopkins
The Autism Society
Atsuki Hosokawa
United Way of Prince Edward Island/211 PEI
Gwenda Hudson
LINC211 Memphis Public Library (City of Memphis Tennessee)
Kristen Hudson
Division of Aging and Adult Services (State of Mississippi)
Jacob Hughes
United Way of Vermont/Vermont 2-1-1
Sharon Hughey
American Printing House for the Blind
Penny Humphrey
District III Area Agency on Aging (Care Connection for Aging Services)
Brandon Humphries
LMT Area Agency on Aging
Katherine Hunter
District III Area Agency on Aging (Care Connection for Aging Services)
Giselle Hussein
Findhelp Information Services
Michel Hynek
Canadian Mental Health Association - Edmonton Region
Marisa Iceberg
Michigan 2-1-1
Aundrea Jackson
Crisis Connections
Kimberly Jackson
Harris County Area Agency on Aging
Mackenzie Jackson
Spectrum Generations
Michael Janik
Gryphon Place
Valencia Jeffries
LINC211 Memphis Public Library (City of Memphis Tennessee)
Brad Johnson
Johnson County Area Agency on Aging
Stephanie Johnson
United Way of the Midlands
Julie Johnston
WCHHS Director
Area Agency on Aging and Disabilities of Southwest Washington
Gigi Jones
Information Specialist
Epilepsy Foundation
Laurie Jordan
Mansfield Richland County Public Library
Andrew Josefowicz
Community Access Line of the Lakeshore
Barbara Judah
Linking Employment, Abilities, and Potential
Alyssa Kahler
FirstLink
Nadean Kannal
Wisconsin Women's Health Foundation
Jason Kaplan
Tourette Association of America
Casey Kaya
Maui County Office on Aging
Ian Keller
Resource Specialist
Findhelp Information Services
Angela Kelly
Senior Clinical Manager
Health Resources in Action
Tariq Khondker
DuPage County Department of Community Services
Jason Kimmins
Heart of Florida United Way 211
Kayla Kitchen
Southwest Tennessee Area Agency on Aging and Disability
Kathryn Kosloski
Research and Communications Specialist
DuPage County Department of Community Services
Megan Kozik
Resource Database Curator
PATH, Inc.
Kosal Ky
Findhelp Information Services
Brenda Labbe
Community Outreach Director
Greater Springfield Senior Services, Inc.
Nhung Le
United Way of Central Alabama
Brandy Ledesma
Headquarters US Marine Corps
Franny Lilien
United Way of Jackson County (Central Michigan 2-1-1)
Fabiola Lima
Felton Institute
Sara Link
Director for Virginia No Wrong Door
Dept for Aging & Rehabilitative Services
Daylene Linville
Rice County Council on Aging
Terrina Liogghio
United Way of Jackson County (Central Michigan 2-1-1)
Lucy Lock
Felton Institute
LaVerna Locke
District III Area Agency on Aging (Care Connection for Aging Services)
Gabrielle Loftin
Community Support Specialist
United 4 Children
Shaylea Lopez
Community Resource Specialist
Family Resource & Referral Center
Donna Lowich
Christopher & Dana Reeve Foundation
Artricia Lowry
Care Manager
District III Area Agency on Aging (Care Connection for Aging Services)
Sanya Lucas
Program Manager
Maui County Office on Aging
Elizabeth Luna
United Way of Laredo Inc
Marla Lund
LMT Area Agency on Aging
Tien-Lyn Lung
Diabetes Canada
Stephanie Mace
LMT Area Agency on Aging
Amy MacManus
United Way of Prince Edward Island/211 PEI
Talia Magana
Orange County United Way
Rosana Maltez
Coordinator
Age Strong Commission
Ana Luisa Mann
DuPage County Department of Community Services
Trudy Marshall
SeniorsNL
Philippe Martel
Findhelp Information Services
Ayda Martinez
South Plains Association of Governments
Vanessa Martinez
South Plains Association of Governments
Zachary Masters
Christopher & Dana Reeve Foundation
Deanne Matthews
Region 2 Area Agency on Aging
Saifagaloa Mauai
Aloha United Way 211
Leanne May
Elder Services of Worcester Area, Inc
Heather McCormick
East Alabama Regional Planning and Development Commission
Polly McDaniel
Director of Business Development
DGI Associates, Inc
Katy McHenry
Tulsa Area United Way
Dennis McKechnie
Chief Operating Officer
Yanzio
Neil McKechnie
Yanzio AI Software for 2-1-1 and I&R
Yanzio AI Software for 2-1-1 and I&R
Marci McMurphy
Community Engagement & Program Specialist
O4AD
Janell Menahem
Director
United Way of Amarillo and Canyon
Evelyn Mercer
211 Program Supervisor
United Way of Jackson County (Central Michigan 2-1-1)
Angel Merritt
Resource Specialist
NWRC Northwest Regional Council Area Agency on Aging
Justin Miller
Database Curator
Solari
Wes Mitchell
Executive Director 211 of Eastern Oklahoma
Tulsa Area United Way
Bernice Moore
United Way of Greater St Louis
McKenna Moore
Tulsa Area United Way
Nickaury Morfa
Community Resource Specialist
United Way 211 in Rhode Island
Janelle Morrisey
Autism Speaks – Autism Response Team
Lisa Motz
Michigan 2-1-1
Sylvia Mueller
Coordinator of Information Barrie
Barrie Public Library
LeeAnn Mulligan
United Way of Jackson County (Central Michigan 2-1-1)
Tina Mullins
Alaska 2-1-1
Lindsay Naeder
Autism Speaks – Autism Response Team
Liz Nation
Community Resource Specialist
Gundersen Health System
Andrew Nelson
Autism Speaks – Autism Response Team
cindy nemet
United Way 211 in Rhode Island
Katherine Newman
Easterseals/National Aging & Disability Transportation Center
Anna Ngu
USAging
Keri Nopens
Rural Resources Community Action
Cynthia Norvell
Information and Referral Coordinator
Connect Mat-Su
Elaine Novak
Mansfield Richland County Public Library
Julie Nurmi
Canadian Mental Health Association - Edmonton Region
Dave Oberhart
Team Lead
United Way of North Carolina
Meghan O'Connor
211 Resource Specialist
United Way of Greater Kansas City
Erika Okonsky
Dept for Aging & Rehabilitative Services
Patricia Owen
United Way of the Midlands
Theresa Paltzat
Manager, 211 Database
Canadian Mental Health Association - Edmonton Region
Fenita Pargo
Senior Connection Center Inc.
LaTrice Parker
United Way of Greater Kansas City
Jerry Parsons
Family and Social Services Administration Indiana 211
Glenda Pearson
Tulsa Area United Way
Larry Pellizzari
United Way British Columbia - Helpline Services
Vanessa Penney
Manager, Information Services
211 Information and Referral Services Association of Nova Scotia
Marleny Perez
United Way 211 in Rhode Island
Shannon Peterson
Direct Services Program Manager
Central Illinois Agency on Aging
Brenda Phelps
The Senior Alliance Area Agency on Aging 1C
Nikisha Phillips
United Way of Greater Kansas City
Timothy Pieper
United Way of the Midlands
Staci Pierce
Grand Gateway Area Agency on Aging
Christine Piszcz
Coastline Elderly Services
Kiley Plaza-Meza
The State of Oregon - Community Services and Supports Unit (CSSU)
Annie Poles
River Valley Area Agency on Aging
Toni Porter
ADRC of Anchorage
Tracy Portis
The Senior Alliance Area Agency on Aging 1C
Emma Potter
Canadian Mental Health Association - Edmonton Region
Margi Preston
HeartLine, Inc
Tamie Pyle
National Rehabilitation Information Center
Joan Quaempts
Senior and Disabled Services, Lane Council of Govenments
Sandie Quinn
United Way of the Midlands
Aniysa Raiford
Brain Injury Association of South Carolina
David Ramos
Bi-Lingual Community Resource Specialist
United Way of Amarillo and Canyon
Kamille Randolph
United Way of Greater St Louis
Stephanie Raymer
Director
United Way of Smith County
Catherine Rea
Heart of Florida United Way 211
Emma Reid
Canadian Mental Health Association - Edmonton Region
Sasha Reinoso
Consultant, Data Management & Strategy
DGI Associates, Inc
Teresa Reitmeier
Home and Community Care Support Services Waterloo Wellington
Nanette Relave
ADvancing States
Amanda Rens-Moon
Vintage
Harper Rhodes
United Way 211 in Rhode Island
Michelle Robinson-Givens
Resource Database Curator
PATH, Inc.
Teresa Rodriguez
Christopher & Dana Reeve Foundation
Angelina Roldan
North Central Area Agency on Aging (Connecticut)
Calisse Roopchand
Program Lead, Information & Referral
Kids Help Phone
Ty Rosensteel
Solari
Tabatha Ross
United Way of Northeast LA
Amy Rossow
Call Center Manager
Heart of Texas Council of Governments
Cheryl Rushton
PSA 2 Area Agency on Aging
Alex Sadin
Gryphon Place
Tabitha Santos
Coastline Elderly Services
Lynn Sasso
United Way of Lee County
Doreen Satia
Alaska 2-1-1
Timmy Satot
Maui County Office on Aging
Jamie Saunders
Community Programs Manager
St. Louis Area Agency on Aging
Chelsey Scanlan
Program Manager
Iowa Compass, Center for Disability and Development
Kim Schaefer
Executive Director
Mercer County Senior Center
Rebecca Schmidt
ADRC of Jefferson County
Shurunda Sessom
LINC211 Memphis Public Library (City of Memphis Tennessee)
Shreya Sharma
Bilingual Youth Apps Coordinator
Kids Help Phone
Terry Sharpe
United Way of Jackson County (Central Michigan 2-1-1)
John Shatto
Arc montgomery
Kathy Sheridan
Accreditation Reviewer
Michigan 2-1-1
Elizabeth Siegel
SeniorsNL
Brenda Sittig
Certified Information and Referral Specialist
232HELP, Inc
Courtney Smith
Director, Innovation and Outreach
United Way 211 in Rhode Island
Joyce Smith
Grand Gateway Area Agency on Aging
Leah Smith
211 Information and Referral Services Association of Nova Scotia
Sandra Smith
Community Resource Specialist
Contact Community Services, Inc.
Johneiquel Smith-Griffin
Headquarters US Marine Corps
Kate Snow
Information Management Specialist
211 Information and Referral Services Association of Nova Scotia
Tabatha Stafford
Helpline Delaware and Morrow County
Almella Starks-Umoja
LINC211 Memphis Public Library (City of Memphis Tennessee)
Loretta Stevenson
Database Curator
Information Center Inc, The Family Resource Place
Roger Stitt
Resource Curation Specialist
Family and Social Services Administration Indiana 211
Rebecca Storrs
Solari
Regan Sullivan
Community Resource Specialist
United Way of Amarillo and Canyon
Sherry Sullivan
Community Resource Specialist A/D
St. Louis Area Agency on Aging
Sandra Sullivan Forbes
Ability Resources, Inc.
Marianna Supekova
Findhelp Information Services
Sarah Sweet
AAADSW AD Resource Specialist
Area Agency on Aging and Disabilities of Southwest Washington
Tara Teal
Gryphon Place
Margaret Telsch-Williams
Director of Information and Referral Services
Council of Community Services - 211 Virginia
Shawn Terry
USAging
Micki Thompson
President/CEO
211 Tampa Bay Cares
Rhonda Thompson
Community Connection
Mary Thornton
Information Specialist
Epilepsy Foundation
Whitney Thull
211 Northeast Michigan
Asiana Tidwell
Gryphon Place
Linda Tokarski
Resource Specialist
Gryphon Place
Renae Vania Tomczak
Mental Health America of Greater Houston
Zachary Trammel
USAging
Stacie Tripodi
Information and Referral Specialist
Johnson County Area Agency on Aging
Brenna Trowbridge
Johnson County Area Agency on Aging
Leialoha Tumbaga
Aloha United Way 211
Leslye Valenzuela
Solari
Rebekah Vang
Sr Data Analyst
Family Resource & Referral Center
Carlos Varela
Bi-Lingual Community Resource Specialist
United Way of Amarillo and Canyon
Connie Vassilev
Upper Cumberland Development District
Emmanuel Juno Vega
Program Specialist
Maui County Office on Aging
Jennifer Verney
Alaska 2-1-1
Isabell Villarreal
South Plains Association of Governments
Sarah Walther
Headquarters US Marine Corps
Lenetta Warren
United Way of Greater Kansas City
Chenise Weber
Database Manager
Helpline Center
Connie Wells
Community Resource Specialist
United Way 211 in Rhode Island
Jeri Westphal
Hawkeye Area Community Action Program, Inc (HACAP)
Marcy Whiddon
Heart of Texas Council of Governments
Fantasia White
East Alabama Regional Planning and Development Commission
Joanna Whitehouse
Heart of Texas Council of Governments
Megan Wileman
Aging & Disability Resource Network Supervisor
AgeGuide Northeastern Illinois
Tammy Wilkey
District III Area Agency on Aging (Care Connection for Aging Services)
Courtney Williams
LMT Area Agency on Aging
Kaylie Williams
Gryphon Place
Paula Williams
Alaska 2-1-1
Willistein Williams
Division of Aging and Adult Services (State of Mississippi)
Stefan Williamson
Community Legal Services of Mid-FL
Regina Wilson
Volunteer - currently retired
none
Chadwick Young
Connect 211
Jessica Zang
Solari
King Zelee
Program Manager
Aloha United Way 211
Emily Zubritsky
Felton Institute
Featuring: Leah Kral
Author of Innovation for Social Change
Leah Kral is an expert facilitator and author who helps nonprofits doing the hard work of building civil society to innovate and be more effective. She writes about her work in Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results (Wiley, 2022). Kral is the Senior Director of Strategy and Innovation at the Mercatus Center at George Mason University, the home of heterodox thinkers and economists who work to discover what aspects of institutions and culture help societies prosper. She is a sought-after speaker at nonprofit industry events, writes frequently about her research, offers tailored consulting to nonprofit teams and provides coaching to social entrepreneurs across the country. She has a passion for helping organizations achieve their missions and is an active volunteer in her community and parish. She holds a Master of Arts in
Public Policy from Duquesne University and is a returned Peace Corps Volunteer