211 Steering Committee Webinar - Sustainable Funding Secrets
Join us for an insightful webinar exploring the remarkable journey of Nebraska/Iowa 211, detailing how the organization transitioned from primarily funded by the United Way of the Midlands to becoming a fully funded and self-sustaining entity. This session will provide a comprehensive overview of the strategic initiatives and funding strategies that enabled this transformation, offering valuable lessons for other organizations seeking financial independence and sustainability.
Steve Rippe is a seasoned contact center management professional with over 30 years of experience in the industry. He brings a wealth of knowledge and expertise in optimizing contact center operations, focusing on process improvement and organizational transformation. Steve's career is distinguished by his ability to create efficient processes and foster a culture of employee engagement, driving significant performance and customer satisfaction improvements. Steve is married with 4 kids and 2 granddaughters. His happy place is any beach in the Caribbean or South Pacific.
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