Certified Individuals November 2025
Join us in congratulating all who achieved certification in November! If you're interested in applying for or learning more about Inform USA Certification. click the Get Started button below.
Certified Community Resource Specialist (CRS)
Mayo, Kamaria- Greater Twin Cities United Way 211- Minneapolis, MN
Hanly, Laura- Greater Twin Cities United Way 211- Minneapolis, MN
Fluegge, Cristina- Greater Twin Cities United Way 211- Minneapolis, MN
Matheny, Lindsey- United Way of Greater Cincinnati United Way 211- Cincinnati, OH
Rose, Shannon- 211info- Portland, OR
Jackson, Lamika- First Call for Help 211 Broward- Fort Lauderdale, FL
Castanon, Alberto- Community Access Line of the Lakeshore- Muskegon, MI
Calkins, Patricia- Mass 211- Framingham, MA
Nelson, Rashera- First Call for Help 211 Broward- Fort Lauderdale, FL
Certified Community Resource Specialist (CRS) – Canadian
Gabriel-Omesah, Sandra- Distress Centre Calgary- Calgary, AB
Certified Community Resource Specialist - Aging/Disabilities (CRS-A/D)
Duenez Velazquez, Nancy - 211 LA- San Gabriel, CA
Kim, Saes- Anne Arundel County Department of Aging and Disabilities- Annapolis, MD
Mann, Ana Luisa - DuPage County Department of Community Services- Wheaton, IL
Antone, Mary- Council on Aging of Southwestern Ohio- Blue Ash, OH
McGillicuddy, Brenda- Aroostook Agency on Aging- Presque Isle, ME
Bourassa, Mark- Spectrum Generations- Augusta, ME
Jacobs, Tiffany- Mountain Empire Older Citizens Inc- Big Stone Gap, VA
Smith, Tara- Division of Aging and Adult Services (State of Mississippi)- Jackson, MS
Terry, Shawn- USAging- Washington, DC
Certified Community Resource Specialist - Database Curators (CRS-DC)
Hicks, Shelby- Family and Social Services Administration Indiana 211- South Bend, IN
Finch, Deborah- Delaware 2-1-1- Wilmington, DE
Guida, Lexi- United Way of Southwestern Pennsylvania- Pittsburgh, PA
Waletzki, Claire- Greater Twin Cities United Way 211- Minneapolis, MN
Reardon, Kelly- United Way of Dane County- Madison, WI