As an Innovation Award winner, Senior Resource Alliance strives and succeeds to meet the time-sensitive needs of Central Florida’s aging population through its Comprehensive Emergency Management Plan (CEMP). The multi-level system activates during designated scenarios – such... Continue Reading
From Information Provider to Regional Data Hub: How VIA LINK Built a Suite of Disaster DataTools When Hurricane Ida struck Louisiana in 2021, communities across Southeast Louisiana facedwidespread devastation. Like many 211 providers, VIA LINK found itself at the center of theresponse... Continue Reading
When stability slips, LIFT steps in to help families stay afloat before crisis hits. Over 2,300 individuals served, with nearly $900,000 distributed in critical assistance. Continue Reading
Since launching as part of 211 services, the team has added 600+ military-connected resources and upported 4,500+ veterans, servicemembers, and their families in just 9 months. Continue Reading
The most important concept for Community Navigation programs to consider during a government shutdown is that we are the go-to place when people are hurting. Continue Reading
To all Inform USA members and partners, I’m honored to join this community as your new Executive Director. For over 30 years, my work has centered on one mission: helping people get connected to the assistance, support, and opportunities that make their lives better. Whether it was in... Continue Reading
Community Navigation (I&R) Day 2025 honors the professionals who guide people to the support they need with compassion and calm. We know these are challenging times, so this year, the focus is on self-care and renewal. High demand, limited resources, and emotional exhaustion are part of the... Continue Reading
Inform USA aims to provide information now that a federal shutdown of services has occurred. It is essential to note that all required payments must be made. Only discretionary spending is affected. Below, we outline activities and known guidance. Continue Reading
A letter from the Inform USA Board of Directors in response to recent world events. Continue Reading
Important announcement about an upcoming leadership transition at Inform USA. Continue Reading
Written by Mary Cooksey, former Director of 2-1-1 Texas A Call for Help and current Inform USA Accreditation Reviewer When I was the director of 2-1-1 Texas A Call for Help, I often felt overwhelmed by the numerous high-priority tasks and the pressure to address them all simultaneously. To... Continue Reading
A brief letter from Executive Director, Katie Appold and President, Pam Hillier regarding U.S. and Canada relations. Continue Reading
