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Call for Nominations: Inform USA State Advisory Committee
Call for Nominations: Inform USA State Advisory Committee

The State Advisory Committee (SAC), a new initiative aimed at elevating the work of Inform USA member organizations across the United States is now accepting nominations. Continue Reading

Date posted02/3/2025


Resources in Response to the recent Executive Orders
Resources in Response to the recent Executive Orders

In response to President Trump's recent Executive Orders, we recognize the critical role that non-profit organizations and the Information and Referral (I&R) sector play in supporting individuals and communities across the country. To assist those who may be impacted, the following is a list... Continue Reading

Date posted01/31/2025


Caring for Yourself While Caring for Others During a Disaster
Caring for Yourself While Caring for Others During a Disaster

As an I&R professional, you play a critical role in supporting communities during disasters like the current fires in LA. But in times of crisis, prioritizing your well-being is crucial, especially when experiencing a disaster. Neglecting self-care can lead to burnout, making it harder to... Continue Reading

Postedby Leah Hayes
Date posted01/28/2025


The Risks and Opportunities of AI in I&R Part 2: Guess Machines in an Answer Business
The Risks and Opportunities of AI in I&R Part 2: Guess Machines in an Answer Business

This is the second post in a series about the Risks and Opportunities of AI in I&R. In this post, we’ll consider Large Language Models (LLMs) like ChatGPT, and analyze the many risks and potential opportunities that they present to Information-and-Referral providers. Continue Reading

Postedby Greg Bloom
Date posted09/12/2024


Using AI to Help Create a Standardized Style Guide
Using AI to Help Create a Standardized Style Guide

Welcome Tori Greer of Inform Florida to the blog, to talk about their innovative use of AI tools to facilitate alignment of many different styleguides into one shared statewide styleguide. Continue Reading

Postedby Victoria Greer
Date posted08/21/2024


Inform USA Surveys
Inform USA Surveys

Now, through August, Inform USA is collecting data for the 2024 Salary Survey. The resulting report will provide information about the compensation and benefits for key positions in Information and Referral (I&R) programs across the US and Canada. Continue Reading

Postedby Sarah Pottelberg
Date posted08/6/2024


Inform USA Standards - Version 10.0
Inform USA Standards - Version 10.0

An updated version of the Standards for Information and Referral has been released! Continue Reading

Date posted07/25/2024


The Risks of AI in I&R: Part 1
The Risks of AI in I&R: Part 1

In May, I presented a session on the Risks of AI in I&R at the 2024 Inform USA Grand Gathering in Grand Rapids Michigan – it was probably my most popular session in 10 years of these conferences. So I'll recap a summary here in a series of posts. Continue Reading

Postedby Greg Bloom
Date posted07/2/2024


Inform USA Welcomes Greg Bloom at Sr. Director of Strategy & Partnerships
Inform USA Welcomes Greg Bloom at Sr. Director of Strategy & Partnerships

Inform USA, the industry association representing information-and-referral (I&R) providers across government and nonprofit human service sectors, has added Greg Bloom to their team as the Sr. Director of Strategy and Partnerships. Greg is best known for his work leading the Open Referral... Continue Reading

Postedby Katie Appold
Date posted01/3/2024


Matthew Hundley Receives Certification from the Institute of Credentialing Excellence
Matthew Hundley Receives Certification from the Institute of Credentialing Excellence

Matthew Hundley, Certification Director for Inform USA has achieved the highly regarded CCP certification through the Institute for Credentialing Excellence. Continue Reading

Postedby Katie Appold
Date posted12/7/2023


National I&R Day is November 16
National I&R Day is November 16

November 16th is a national day of recognition of the Information and Referral (I&R) sector of human services! We've assembled some resources to help you celebrate! Continue Reading

Postedby Katie Appold
Date posted11/9/2023


What a Government Shutdown Means for Information and Referral
What a Government Shutdown Means for Information and Referral

This article was written in October of 2023, following a near-shut-down of the U.S. Federal Government. Continue Reading

Date posted10/3/2023