This is the second post in a series about the Risks and Opportunities of AI in I&R. In this post, we’ll consider Large Language Models (LLMs) like ChatGPT, and analyze the many risks and potential opportunities that they present to Information-and-Referral providers. Continue Reading
Welcome Tori Greer of Inform Florida to the blog, to talk about their innovative use of AI tools to facilitate alignment of many different styleguides into one shared statewide styleguide. Continue Reading
Now, through August, Inform USA is collecting data for the 2024 Salary Survey. The resulting report will provide information about the compensation and benefits for key positions in Information and Referral (I&R) programs across the US and Canada. Continue Reading
An updated version of the Standards for Information and Referral has been released! Continue Reading
In May, I presented a session on the Risks of AI in I&R at the 2024 Inform USA Grand Gathering in Grand Rapids Michigan – it was probably my most popular session in 10 years of these conferences. So I'll recap a summary here in a series of posts. Continue Reading
Inform USA, the industry association representing information-and-referral (I&R) providers across government and nonprofit human service sectors, has added Greg Bloom to their team as the Sr. Director of Strategy and Partnerships. Greg is best known for his work leading the Open Referral... Continue Reading
Matthew Hundley, Certification Director for Inform USA has achieved the highly regarded CCP certification through the Institute for Credentialing Excellence. Continue Reading
November 16th is a national day of recognition of the Information and Referral (I&R) sector of human services! We've assembled some resources to help you celebrate! Continue Reading
This article was written in October of 2023, following a near-shut-down of the U.S. Federal Government. Continue Reading
