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Frequent Caller Case Review Team Meetings, courtesy of 211 Crisis Hotline - Pathways of Central Ohio
Frequent Caller Case Review Team Meetings, courtesy of 211 Crisis Hotline - Pathways of Central Ohio

Promising Practice: Frequent Caller Case Review Team Meetings Each month, 211/988 Crisis Hotline, (a.k.a., 211 Pathways), pulls a list of callers who have called at least 10 times in the previous month. Prior to the meeting, the list is sent out and staff vote on who they would like to... Continue Reading

Date posted04/18/2024
Lethality Assessment Policy and Procedure, courtesy of 211 Texas - United Way of Greater Austin
Lethality Assessment Policy and Procedure, courtesy of 211 Texas - United Way of Greater Austin

Promising Practice: Lethality Assessment Policy and Procedure In addition to including key elements for crisis assessment and response, this document reflects a template for policies and procedure. They provide the purpose, the policy and processes or instructions. In other words, they... Continue Reading

Date posted08/1/2022
ADRC I&R Crisis Intervention Calls, courtesy of ElderSource
ADRC I&R Crisis Intervention Calls, courtesy of ElderSource

Promising Practice: ADRC I&R Crisis Intervention Calls This document not only addresses mental health crisis but also clearly defines other types of crises, with detailed steps on how to respond. Courtesy of ElderSource This organization was on the 2022 accreditation manual/criteria... Continue Reading

Date posted04/30/2022