Certified Individuals December 2025

Certified Individuals,

Join us in congratulating all who achieved certification in December! If you're interested in applying for or learning more about Inform USA Certification. click the Get Started button below.

Certified Community Resource Specialist (CRS)
Chavez, Berta- Solari- Tempe, AZ
Clark, Kylee- Solari- Tempe, AZ
Diaz, Melissa- Solari- Tempe, AZ
Flores, Yolanda- Solari- Tempe, AZ
Fox, Carmen- Solari- Tempe, AZ
Hill, Phoenix- Solari- Tempe, AZ
Rosson, Pamelyn- Solari- Tempe, AZ
Viramontes, Leslie- Solari- Tempe, AZ
Louisa, Joanne- First Call for Help 211 Broward- Fort Lauderdale, FL
Pierre, Jocy- First Call for Help 211 Broward- Fort Lauderdale, FL
Williams, Tijee- 211 Palm Beach Treasure Coast, Inc.- Lantana, FL
Grafton, Carrie- Baltimore County Department of Aging- Towson, MD
Eller, Adrianna- Help Center- Bozeman, MT
Knutson, Kristine- Contact Community Services, Inc.- East Syracuse, NY
Stewart, Brandi- Help Network of Northeast Ohio- Youngstown, OH
Hernandez, Miralyz- 211info- Portland, OR
West, Hannah- Helpline Center- Sioux Falls, SD
Landeros-Retana, Diana - United Way of Amarillo and Canyon- Amarillo, TX
Alaji, Waahidah- United Way of Greater Houston - 2-1-1 Texas/United Way Helpline- Houston, TX
E, Kimberly- United Way of Greater Houston - 2-1-1 Texas/United Way Helpline- Houston, TX
Nguyen, Andy- United Way of Greater Houston - 2-1-1 Texas/United Way Helpline- Houston, TX
Reed, Britney- United Way of Greater Houston - 2-1-1 Texas/United Way Helpline- Houston, TX
Toston, Reshunda- United Way of Vermont/Vermont 2-1-1- Essex Junction, VT
 
Certified Community Resource Specialist (CRS) - Canadian
William, Mina- Distress Centre Calgary- Calgary, AB
 
Certified Community Resource Specialist - Aging/Disabilities (CRS-A/D)
Eugenio, Nanci- 211 LA- San Gabriel, CA
Claussen, Amber- Iowa Compass, Center for Disability and Development- Iowa City, IA
Scanlan, Chelsey- Iowa Compass, Center for Disability and Development- Iowa City, IA
DiNicola, Jennifer- AgeOptions- Oak Park, IL
Hebert, Elizabeth- Aging Services of North Central Massachusetts (ASNCM)- Leominster, MA
Kopecky-Lanausse, Jessica - Coastline Elderly Services- New Bedford, MA
Royer, Maria- HESSCO- Walpole, MA
Dean, Laura- The Autism Society- Rockville, MD
Hopkins, Candice- The Autism Society- Rockville, MD
Nebeker, Anne- The Autism Society- Rockville, MD
West, Lindsay- The Autism Society- Rockville, MD
Fetterman, Sheri- disAbility Connections, Inc.- Jackson, MI
Lamboy, Melissa- Division of the Deaf and Hard of Hearing- Trenton, NJ
Holmes, Rose- Mountain Empire Older Citizens Inc- Big Stone Gap, VA
Mullins, Kayla- Mountain Empire Older Citizens Inc- Big Stone Gap, VA
Micheal, JaNiece- Washington State Community Living Connections- Lacey, WA
Zheng, Janet- Chinese Information and Service Center- Seattle, WA
Gerber, Ashley- Aging and Disability Resource Center of Jackson County- Black River Falls, WI
Norris, Cierra- ADRC of Milwaukee County- Milwaukee, WI
 
Certified Community Resource Specialist - Database Curators (CRS-DC)
Bryan, Jade- Crisis Center of Tampa Bay- Tampa, FL
Shock, Audra- Family and Social Services Administration Indiana 211- South Bend, IN
Feltz, Jessica- Mental Health Association of Frederick County Call Center- Frederick, MD
Hopkins, Candice- The Autism Society- Rockville, MD
An, Renita- United Way 211 in Rhode Island- Providence, RI
Brackeen, Elizabeth- United Way of the Brazos Valley- Bryan, TX
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