Lifetime Achievement: David Jobe
David’s career is a masterclass in dedication to the 211 and I&R network. Those who have had the privilege of working alongside him know him not just as a skilled executive, but as a true mentor—someone who quietly invests in the growth of others, lifts up new leaders, and ensures that our network is always moving forward.
His leadership at the national level was also transformative. From 2021 to 2023, David served as our Board President during a time of immense organizational change. David led us with a steady hand, a strategic mind, and a deeply compassionate heart. He navigated challenges with grace, always keeping our mission—and the people we serve—at the very center of every decision.
Person of the Year
This award is given to individuals who hold one of our three core certification types that exemplify community resource specialist excellence!
Community Resource Specialist of the Year:
Evelyn Ignacio
As one of the longest-serving Community Resource Specialists at 211 LA, (spanning more than four decades of continuous service in Community Navigation) she brings institutional knowledge and stability that benefit the entire organization. Evelyn holds both the CRS and the CRS- A/D certifications and has maintained one of the strongest performance records in the organization.
Community Resource Specialist - Aging/Disabilities of the Year: Jose Benitez
Jose approaches every interaction with integrity and care, ensuring that each caller feels genuinely heard and supported. In addition to his outstanding work as a Call Resource Specialist, Jose consistently goes above and beyond the expectations of his role, contributing to the organization in meaningful, far‑reaching ways. His dedication extends far past direct client interactions; he plays a critical role in strengthening systems, supporting colleagues, and elevating the overall quality of our community navigation services.
Debbie Petty Memorial Community Resource Specialist - Database Curator of the Year:
Teresa Lavinder Zeigler
Sponsored and presented by Wellsky
Her passion and dedication to connecting state residents with critical resources is deeply personal, rooted in her own caregiving journey. In every interaction, Teresa demonstrates meticulous attention to detail and never fails to add a kind and encouraging touch to her communication. She is highly skilled and knowledgeable as a Community Resource Specialist and holds both the CRS–DC and CRS–A/D certifications.
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