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Learn LMS Upgrade Completed!
Learn LMS Upgrade Completed!

Inform USA is pleased to announce the upgrade you’ve been waiting for - a new look and feel for the Learn site. Continue Reading

Postedby Sandra Ray
Date posted12/4/2024


Supervision Micro-Certification - November 2024
Supervision Micro-Certification - November 2024

This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading

Date posted11/27/2024


Follow-up Report Example, courtesy of Abilene, TX
Follow-up Report Example, courtesy of Abilene, TX

Follow-up Report Example - Abilene In this example, you can see that the report is in Excel format. However, at the bottom, a layer of aggregation has been added including tallying the responses within the following categories: Follow-up Type; Follow-up Status; How many agencies did you attempt... Continue Reading

Date posted11/25/2024


Follow-up Report, courtesy of Canadian Mental Health, Edmonton
Follow-up Report, courtesy of Canadian Mental Health, Edmonton

Follow-up Results Report Example (Charts) CMHA Edmonton Not only should organizations be conducting follow-up with a statistically significant number of contacts, they should be aggregating that data in a way that can help them and their external partners/stakeholders to make meaning of the... Continue Reading

Date posted11/22/2024


Certified Individuals October 2024
Certified Individuals October 2024

Each month we announce those who received a certification or recertification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading

Date posted11/14/2024


10 ways to celebrate Information and Referral Day!
10 ways to celebrate Information and Referral Day!

Mark Your Calendars for Information and Referral Day! Information and Referral Day is the perfect opportunity to celebrate the invaluable work that I&R professionals do daily to connect people with essential resources. To mark the occasion, we're offering special I&R Day... Continue Reading

Postedby Leah Hayes
Date posted11/7/2024


Celebrate Information & Referral Day with Exclusive Discounts!
Celebrate Information & Referral Day with Exclusive Discounts!

Celebrate Information & Referral Day with Exclusive Discounts! In honor of I&R Day, we’re excited to offer exclusive discounts on Inform USA memberships! From November 11th to November 15th, Information and Referral organizations can become NEW Inform USA members and save by using... Continue Reading

Postedby Leah Hayes
Date posted11/7/2024


Coaching Micro-Certification - September 2024
Coaching Micro-Certification - September 2024

This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading

Date posted10/3/2024


The Risks and Opportunities of AI in I&R Part 2: Guess Machines in an Answer Business
The Risks and Opportunities of AI in I&R Part 2: Guess Machines in an Answer Business

This is the second post in a series about the Risks and Opportunities of AI in I&R. In this post, we’ll consider Large Language Models (LLMs) like ChatGPT, and analyze the many risks and potential opportunities that they present to Information-and-Referral providers. Continue Reading

Postedby Greg Bloom
Date posted09/12/2024


Using AI to Help Create a Standardized Style Guide
Using AI to Help Create a Standardized Style Guide

Welcome Tori Greer of Inform Florida to the blog, to talk about their innovative use of AI tools to facilitate alignment of many different styleguides into one shared statewide styleguide. Continue Reading

Postedby Victoria Greer
Date posted08/21/2024


Elevate Your Expertise: Helpful Webinars for Aging and Disability Specialists
Elevate Your Expertise: Helpful Webinars for Aging and Disability Specialists

Whether you're working directly with older adults and individuals with disabilities or managing programs that support these populations, ongoing learning is key to providing the highest level of service and support. At Inform USA, we offer a range of webinars and online training designed to help... Continue Reading

Postedby Leah Hayes
Date posted08/14/2024


Inform USA Surveys
Inform USA Surveys

Now, through August, Inform USA is collecting data for the 2024 Salary Survey. The resulting report will provide information about the compensation and benefits for key positions in Information and Referral (I&R) programs across the US and Canada. Continue Reading

Postedby Sarah Pottelberg
Date posted08/6/2024