Here are our 2024 Inform USA award Winners! Continue Reading
Inform USA Blog
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Learn more about the different Inform USA Committees and Commissions and how you can get involved. Continue Reading
Frequent Caller Case Review Team Meetings Each month, 211/988 Crisis Hotline, (a.k.a., 211 Pathways), pulls a list of callers who have called at least 10 times in the previous month. Prior to the meeting, the list is sent out and staff vote on who they would like to discuss during the case... Continue Reading
This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading
One long time member of AIRS/Inform USA talks about her experience at our 2009 annual conference, and the difference it made to providing I&R for those with food insecurity across the state of Wisconsin. Continue Reading
Inform USA, the industry association representing information-and-referral (I&R) providers across government and nonprofit human service sectors, has added Greg Bloom to their team as the Sr. Director of Strategy and Partnerships. Greg is best known for his work leading the Open Referral... Continue Reading
Matthew Hundley, Certification Director for Inform USA has achieved the highly regarded CCP certification through the Institute for Credentialing Excellence. Continue Reading
November 16th is a national day of recognition of the Information and Referral (I&R) sector of human services! We've assembled some resources to help you celebrate! Continue Reading
We're thrilled to announce that VIA LINK is the first to receive Inform USA Accreditation (formerly AIRS Accreditation). Read more about their story! Continue Reading
This article was written in October of 2023, following a near-shut-down of the U.S. Federal Government. Continue Reading
The Discover I&R Virtual Conference will be held on November 2-3, 2023 and will feature 27 sessions taught by sector leaders. Continue Reading
Consider this approach when explaining how to build and maintain rapport to community resource specialists. Continue Reading