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When stability slips, LIFT steps in to help families stay afloat before crisis hits. Over 2,300 individuals served, with nearly $900,000 distributed in critical assistance. Continue Reading
Since launching as part of 211 services, the team has added 600+ military-connected resources and upported 4,500+ veterans, servicemembers, and their families in just 9 months. Continue Reading
Member Spotlight: National Council on Problem Gambling (NCPG) Continue Reading
Member Spotlight: Family Resource Center (FRC) Continue Reading
Member Spotlight: National Alopecia Areata Foundation (NAAF) Continue Reading
The most important concept for Community Navigation programs to consider during a government shutdown is that we are the go-to place when people are hurting. Continue Reading
Inform USA Member Spotlight: Richard Shutes Continue Reading
The Inform USA Innovation Award recognizes organizations that have introduced impactful changes within their Community Navigation services. Whether through a simple yet effective adjustment or the execution of a bold, complex strategy, this award celebrates innovations that make a meaningful... Continue Reading
For Community Navigation Professionals Continue Reading
Template of QA Scoring Guide.xlsx This quality assurance tool measures not only the percent of records updated, but the accuracy of the updates (such as agency descriptions, grammar, style guide adherence, taxonomy, double indexing, etc). There are two scoring sections, one that allows the... Continue Reading
Emergency Response Support for Partners This one-page document succinctly describes 211info and its role and capabilities in times of disaster. The document concludes with an invitation to contact the 211info Statewide Emergency Management Director for additional information or to discuss how... Continue Reading
Emergency Response Handbook This document outlined staff procedures for responding during different types of disasters. It included detailed instructions on where to find first aid supplies, defibrillator, fire extinguisher, and generator, including instructions on how to use these devices as... Continue Reading
