Certification Prep Cohorts
Announcing Inform USA Certification Prep Cohorts! Continue Reading
Postedby Sandra Ray
Date posted02/4/2025
Inform USA Blog
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Inform USA now offering Call Evaluations!
Inform USA is excited to now offer Call Evaluations! Do you wish you had a way to enhance your contact centers' service delivery? Now you can through our call evaluation which can help Ensure compliance with Standards Provide Quantitative and qualitative scoring Identify training... Continue Reading
Date posted02/3/2025
Resources in Response to the recent Executive Orders
In response to President Trump's recent Executive Orders, we recognize the critical role that non-profit organizations and the Information and Referral (I&R) sector play in supporting individuals and communities across the country. To assist those who may be impacted, the following is a list... Continue Reading
Date posted01/31/2025
Example of an Annual Report / Strategic Plan courtesy of United Way 211 - United Way of Dane County
"2023 Internal Management Report" One example of an outreach report for an I&R, this is a very thorough and compelling report that was mailed out to all Dane County households. Courtesy of United Way 211 - United Way of Dane County Continue Reading
Date posted01/28/2025
An I&R Activity Report courtesy of United Way 211 - United Way of Dane County
"211 Service Area Report with Dane Dane Data 2023" This report lists all of their 211 activities for 2023. In accreditation, this is referred to as an I&R Activity Report. Courtesy of United Way 211 - United Way of Dane County Continue Reading
Date posted01/28/2025
Follow-up and Quality Assurance Report courtesy of United Way 211 - United Way of Dane County
"2023 Follow-up and Quality Assurance Report 2023" The Follow-Up and Quality Assurance Survey and Report is well organized, easy-to-follow and addresses all of the major components. Courtesy of United Way 211 - United Way of Dane County Continue Reading
Date posted01/28/2025
Caring for Yourself While Caring for Others During a Disaster
As an I&R professional, you play a critical role in supporting communities during disasters like the current fires in LA. But in times of crisis, prioritizing your well-being is crucial, especially when experiencing a disaster. Neglecting self-care can lead to burnout, making it harder to... Continue Reading
Postedby Leah Hayes
Date posted01/28/2025
Networker Badges Are Here!
Networker Badges are virtual icons awarded to members who actively contribute in our networker group. Continue Reading
Postedby Leah Hayes
Date posted01/21/2025
Certified Individuals December 2024
Each month we announce those who received a certification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading
Date posted01/15/2025
Coaching Micro-Certification - December 2024
This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading
Date posted12/12/2024
Certified Individuals November 2024
Each month we announce those who received a certification or recertification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading
Date posted12/12/2024
The Accreditation Relationship
Written by Jennifer Abels, Accreditation Director Sometimes, when people think about the word “accreditation”, they have feelings of nervousness, or perhaps intimidation (based on a fear of getting caught doing something wrong). While I understand those feelings (because I once had... Continue Reading
Date posted12/11/2024