Since launching as part of 211 services, the team has added 600+ military-connected resources and upported 4,500+ veterans, servicemembers, and their families in just 9 months. Continue Reading
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Member Spotlight: National Council on Problem Gambling (NCPG) Continue Reading
Director of 211 - Greater Twin Cities United Way Continue Reading
Pathways of Central Ohio Pathways of Central Ohio is seeking an Executive Director to lead a mission-driven organization dedicated to connecting individuals and families across Central and Southeastern Ohio to essential health, mental health, and social services. Serving as both the strategic and... Continue Reading
Member Spotlight: Family Resource Center (FRC) Continue Reading
Member Spotlight: National Alopecia Areata Foundation (NAAF) Continue Reading
The most important concept for Community Navigation programs to consider during a government shutdown is that we are the go-to place when people are hurting. Continue Reading
Inform USA Member Spotlight: Richard Shutes Continue Reading
The Inform USA Innovation Award recognizes organizations that have introduced impactful changes within their Community Navigation services. Whether through a simple yet effective adjustment or the execution of a bold, complex strategy, this award celebrates innovations that make a meaningful... Continue Reading
For Community Navigation Professionals Continue Reading
Template of QA Scoring Guide.xlsx This quality assurance tool measures not only the percent of records updated, but the accuracy of the updates (such as agency descriptions, grammar, style guide adherence, taxonomy, double indexing, etc). There are two scoring sections, one that allows the... Continue Reading
Emergency Response Support for Partners This one-page document succinctly describes 211info and its role and capabilities in times of disaster. The document concludes with an invitation to contact the 211info Statewide Emergency Management Director for additional information or to discuss how... Continue Reading