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Networker Badges are virtual icons awarded to members who actively contribute in our networker group. Continue Reading
Written by Jennifer Abels, Accreditation Director Sometimes, when people think about the word “accreditation”, they have feelings of nervousness, or perhaps intimidation (based on a fear of getting caught doing something wrong). While I understand those feelings (because I once had... Continue Reading
Training Evaluation Form Trainer Evaluation Form The open-ended questions on both evaluations allow the trainee to converse about what was helpful, any areas that caused confusion, things they would like more training on, or things that could improve the existing training. Courtesy of 211... Continue Reading
Promising Practice: Follow-up Report A good example of tracking follow-ups by problem and by the percentage of needs met within these categories. In addition, the total number of follow-ups is impressive. Courtesy of 211 Maryland at United Way of Central Maryland. This organization was on... Continue Reading
Inform USA is pleased to announce the upgrade you’ve been waiting for - a new look and feel for the Learn site. Continue Reading
Follow-up Report Example - Abilene In this example, you can see that the report is in Excel format. However, at the bottom, a layer of aggregation has been added including tallying the responses within the following categories: Follow-up Type; Follow-up Status; How many agencies did you attempt... Continue Reading
Promising Practice: Follow-up Results Report Example (Charts) CMHA Edmonton Not only should organizations be conducting follow-up with a statistically significant number of contacts, they should be aggregating that data in a way that can help them and their external partners/stakeholders to make... Continue Reading
Mark Your Calendars for Information and Referral Day! Information and Referral Day is the perfect opportunity to celebrate the invaluable work that I&R professionals do daily to connect people with essential resources. To mark the occasion, we're offering special I&R Day... Continue Reading
Celebrate Information & Referral Day with Exclusive Discounts! In honor of I&R Day, we’re excited to offer exclusive discounts on Inform USA memberships! From November 11th to November 15th, Information and Referral organizations can become NEW Inform USA members and save by using... Continue Reading
This is the second post in a series about the Risks and Opportunities of AI in I&R. In this post, we’ll consider Large Language Models (LLMs) like ChatGPT, and analyze the many risks and potential opportunities that they present to Information-and-Referral providers. Continue Reading
Welcome Tori Greer of Inform Florida to the blog, to talk about their innovative use of AI tools to facilitate alignment of many different styleguides into one shared statewide styleguide. Continue Reading
Whether you're working directly with older adults and individuals with disabilities or managing programs that support these populations, ongoing learning is key to providing the highest level of service and support. At Inform USA, we offer a range of webinars and online training designed to help... Continue Reading
