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Mark Your Calendars for Information and Referral Day! Information and Referral Day is the perfect opportunity to celebrate the invaluable work that I&R professionals do daily to connect people with essential resources. To mark the occasion, we're offering special I&R Day... Continue Reading
Celebrate Information & Referral Day with Exclusive Discounts! In honor of I&R Day, we’re excited to offer exclusive discounts on Inform USA memberships! From November 11th to November 15th, Information and Referral organizations can become NEW Inform USA members and save by using... Continue Reading
This is the second post in a series about the Risks and Opportunities of AI in I&R. In this post, we’ll consider Large Language Models (LLMs) like ChatGPT, and analyze the many risks and potential opportunities that they present to Information-and-Referral providers. Continue Reading
Welcome Tori Greer of Inform Florida to the blog, to talk about their innovative use of AI tools to facilitate alignment of many different styleguides into one shared statewide styleguide. Continue Reading
Whether you're working directly with older adults and individuals with disabilities or managing programs that support these populations, ongoing learning is key to providing the highest level of service and support. At Inform USA, we offer a range of webinars and online training designed to help... Continue Reading
Now, through August, Inform USA is collecting data for the 2024 Salary Survey. The resulting report will provide information about the compensation and benefits for key positions in Information and Referral (I&R) programs across the US and Canada. Continue Reading
An updated version of the Standards for Information and Referral has been released! Continue Reading
In May, I presented a session on the Risks of AI in I&R at the 2024 Inform USA Grand Gathering in Grand Rapids Michigan – it was probably my most popular session in 10 years of these conferences. So I'll recap a summary here in a series of posts. Continue Reading
Here are our 2024 Inform USA award Winners! Continue Reading
The next version of the Inform USA Standards for Professional Information and Referral is now in the "Member Comment Phase". Continue Reading
Learn more about the different Inform USA Committees and Commissions and how you can get involved. Continue Reading
This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading
