Org Effectiveness

Community Needs Assessment A very detailed report that reviews the social and human services landscape in Ashtabula County and identifies unmet needs, gaps in services and makes recommendations for improved service delivery. This is a very good example of how the agency and 2-1-1 can leverage... Continue Reading

Board Skills Matrix The matrix tracks the skills and experience of each board member, which indicates the existing capacity of the board and places of potential growth. Courtesy of 211 Nova Scotia Continue Reading