I&R Activity Report - courtesy of 211 Eastern Region

Promising Practice: I&R Activity Report 

The professional display of the information allows the viewer to easily identify trends in call volume, needs, unmet needs and reasons for unmet needs, as well as calls by region and other demographics. 

Courtesy of 211 Eastern Region - Community Navigation of Eastern Ontario 

This organization was on the 2022 accreditation manual/criteria when this document was identified as a Promising Practice.