The purpose of the State Advisory Committee (SAC) is to elevate the work of Inform USA member organizations across the United States of America and to provide support, guidance, and feedback to the Inform USA board of directors and leadership.
Each state and territory may have up to three representatives serve on the SAC. Each state's three representatives must represent a distinctive area of Community Navigation. For example, only one representative seat may be held by a 211 organization.
Charter: View the Charter
Meetings: The committee meets quarterly.
📣 Call for State Representative Nominations
Having a dedicated State Representative helps bridge the gap between local efforts and national initiatives. Because this role is so vital for keeping your region connected, we are opening nominations for the following states:
- Alabama
- Arizona
- Hawaii
- Idaho
- Kentucky
- Maine
- Minnesota
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- Montana
- New Hampshire
- New Mexico
- North Dakota
- Tennessee
- Wisconsin
- Wyoming
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Criteria for Nominations
Nominees must meet the following criteria:
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Membership: Must be a Platinum Member (through their employer) in good standing for at least one year prior to nomination.
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Residency: Must be a permanent resident of the state they wish to represent.
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State Composition & Diversity: Each state may have up to three representatives, provided that each representative works in a distinct area within community navigation (e.g., 211, Military, Aging, Disability, etc.).
How to Nominate
Complete this form: 2026 State Advisory Committee Nominations
Nominations close: July 31, 2026
If you have any questions about the committee, please reach out to Sarah Pottelberg.
State Advisory Committee
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Shelia Bell-Ford
Central Midlands Council of Governments, Area Agency on Aging
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Janet Bowen
Information and Assistance, Eastern Oklahoma Development District (EODD) Area Agency on Aging
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Tanya Brown
United Way of Central Maryland
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Annette Buckley
211 HHS Sr Program Administor, United Way of Connecticut, 211
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Teresa Carter
211 Coordinator, Mansfield Richland County Public Library
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Edie Couvillon Aymond
Executive Director, 232HELP, Inc
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Amanda Crabtree, MSW
Specialist on Aging, St. Louis Area Agency on Aging
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Ritta Davidson
Senior Information Specialist, Epilepsy Foundation
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Eileen Davis
CEO, Mass 211
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Alice Dyle
211 Director, United Way of Greater St. Louis
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Delaney Eddy
West Virginia 2-1-1
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Kristen Engelbrecht, Certified Call Center Manager (CCCM)
Vice President, 211, United Way of Greater Kansas City
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Janell Evans, CRS, Coaching
Director, 2-1-1 Texas Panhandle United Way Helpline, United Way of Amarillo and Canyon
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Jennifer Fromme
Director, Delaware 211, Delaware 2-1-1
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Christina Fulton
Chief Operating Officer, Age Smart Community Resources
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Roderick Gabriel
211 San Diego
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Jennifer Gant
Program Manager, South Dakota ADRC
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Ciara Harding
Director of Access and Innovations, Area Agency on Aging Region 9
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Delicia Harrison
Division of Aging and Adult Services (State of Mississippi)
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Emily Henry
United Way of Central Utah
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Monica Heredia-Corona
Manager, 211, Mile High United Way
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Amanda Holcomb
Director of Community Engagement, Council of Community Services - 211 Virginia
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Crystal Hood, MSA
Information & Assistance Director, Detroit Area Agency on Aging
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Seileak Huoth
Director, Data Analytics and Systems, United Way 211 in Rhode Island
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Gennifer Jones
ADRC Program Manager, Coastal Georgia Area Agency on Aging
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Tracy Lavin
Program Director, Center For Family Services
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Siena Lindemann
Assistant Director for Program Implementation, Aging Services, Area Agency on Aging of the Capital Area - Capital Area Council of Governments
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Sarah Macri
Director of Development & Strategic Impact, United Way of the Mohawk Valley, Inc.
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Stacy Malone-Miller
Community Programs Supervisor, NWRC Northwest Regional Council Area Agency on Aging
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Lisa Martin
Director, Nevada 211, United Way of the Midlands
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Myria Ming
Director, United Way of the Midlands
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Wes Mitchell
Vice President of Strategic Partnerships, Tulsa Area United Way
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Jamesena Moore
President Inform Iowa/Nebraska Affiliate
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Hannah Newton
Resource Center Manager & Data Analyst, Wa211
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Athena Nicholls
Information, Referral and Assistance Coordinator, Connections Area Agency on Aging
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Morgan Olson
Curation Quality and Training Supervisor, Family and Social Services Administration Indiana 211
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Jennifer Palmer
Database Coordinator, United Way of Southwestern Pennsylvania
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Tiffany Phovixay
Chief Operations Officer, Family Resource & Referral Center
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Jennie Pollak, CRS, CRS-D/C, LMSW
Executive Director, Michigan 2-1-1
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Nanette Relave
Senior Director, ADvancing States
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Karen Rhoads
Community Services Specialist, Virginia Department for the Deaf and Hard of Hearing
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Rich Shutes
CEO/Founder, Voice of Rich
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Aria Smalling
United Way of Greater Atlanta
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Nickie Thornton
Director of Outreach, 211info
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Brian Tiefenbrun
Interim Director, Connect Mat-Su
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Deborah Turner
Director of Crisis and Referral Services, 2-1-1/LIFE LINE (Goodwill of the Finger Lakes)
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Lindsay Westmiller, MSW
Resource Specialist, Denver Regional Council of Government (DRCOG)
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Celia Williams, MS, MBA, CRS-A/D
Consumer Information Services Unit Supervisor, ADRC, Atlanta Regional Commission, Area Agency on Aging
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Tammy Wilson
COO, NJ 2-1-1 Partnership
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David Mercado
Senior Director of Operations, United Way of North Carolina
