Certified Individuals March 2026
Join us in congratulating all who achieved certification in March! If you're interested in applying for or learning more about Inform USA Certification. click the Get Started button below.
Certified Community Resource Specialist (CRS)
Shuffield, Lisa - Mile High United Way- Denver, CO
Duran, Alex - First Call for Help 211 Broward- Fort Lauderdale, FL
Bunton, Ian - Crisis Center of Tampa Bay- Tampa, FL
Huntington, Paulina - Crisis Center of Tampa Bay- Tampa, FL
Motil, Andrew - Crisis Center of Tampa Bay- Tampa, FL
Rich, Heather - Crisis Center of Tampa Bay- Tampa, FL
Rotax, Jillian - Crisis Center of Tampa Bay- Tampa, FL
Smith, Kyle - Crisis Center of Tampa Bay- Tampa, FL
Stephens, Tiffany - Crisis Center of Tampa Bay- Tampa, FL
Teehan, Brendan - Crisis Center of Tampa Bay- Tampa, FL
Weathers, Mary - Health Resources in Action- Boston, MA
Philemon, Denelle - 211 Northeast Michigan- Midland, MI
Wolf, Cheryl - VIA WNY- Buffalo, NY
auman, doris - Area Agency on Aging PSA 2- Dayton, OH
Hauser, Robyn - Mansfield Richland County Public Library- Mansfield, OH
Manrique, Elias - Fairfax County Department of Neighborhood and Community Services- Fairfax, VA
Smith, Jacqueline - Fairfax County Department of Neighborhood and Community Services- Fairfax, VA
Certified Community Resource Specialist - Aging/Disabilities (CRS-A/D)
Mercado, Waleska - Senior Connection Center Inc- Tampa, FL
Ozel, Berke - Senior Connection Center Inc- Tampa, FL
Malcolm, Nicole - Gwinnett County Senior Services- Lawrenceville, GA
Jones, Andrea - Middle Georgia Regional Development CenterArea Agency on Aging- Macon, GA
Bonafide, Demetrius - Chicago Department of Family and Support Services- Chicago, IL
Femi-Oyetade, Oluwatobi - Chicago Department of Family and Support Services- Chicago, IL
Marban, Mabel - Chicago Department of Family and Support Services- Chicago, IL
Paterakos, Stella - Chicago Department of Family and Support Services- Chicago, IL
Pettis-Cook, Janique - Chicago Department of Family and Support Services- Chicago, IL
Phan, Ngoc An - Chicago Department of Family and Support Services- Chicago, IL
Soto, Erica - Chicago Department of Family and Support Services- Chicago, IL
Thornton, John - Chicago Department of Family and Support Services- Chicago, IL
Zaccari, Eunjoo - Chicago Department of Family and Support Services- Chicago, IL
Zavala, Ricardo - Chicago Department of Family and Support Services- Chicago, IL
Bell, Anna - Stephenson County Senior Center- Freeport, IL
McGee, Gloria - Stephenson County Senior Center- Freeport, IL
Smith, Shameca - Stephenson County Senior Center- Freeport, IL
McKay, Erin - Elder Services of Worcester Area, Inc- Worcester, MA
Cyr, Lori Ann - Aroostook Agency on Aging- Presque Isle, ME
Waldner, Dalyon - Metropolitan Center for Independent Living (MCIL)- St. Paul, MN
Caton, Austin - Centralina Regional Council AAA- Charlotte, NC
Garrido, Jaymi - TRA Group, Inc.- Mount Kisco, NY
Godinho, Rachelle - Oregon Cascades West Council of Governments- Albany, OR
Nwachukwu, Nelson - Lower Savannah Council of Govts Area Agency on Aging- Aiken, SC
Mandujano, Claudia - Area Agency on Aging and Disabilities of Southwest Washington- Vancouver, WA
Certified Community Resource Specialist - Database Curators (CRS-DC)
Dean, Kelly - 211info- Portland, OR
Nejad, Ramina - United Way of Greater Houston - 2-1-1 Texas/United Way Helpline- Houston, TX
Gallagher, Katherine - United Way of Vermont/Vermont 2-1-1- Essex Junction, VT
Wheatley, Lore - United Way of Vermont/Vermont 2-1-1- Essex Junction, VT