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Inform USA aims to provide information now that a federal shutdown of services has occurred. It is essential to note that all required payments must be made. Only discretionary spending is affected. Below, we outline activities and known guidance. Continue Reading
Database Quality Assurance Policy HWMI This policy guides the organization's quality assurance practices for its resource database by clearly outlining the purpose, procedure and supporting tool for the work. Courtesy of Heart of West Michigan United Way's 2-1-1 Continue Reading
Database Quality Assurance Rubrics and Worksheet HWMI This tool guides curators through a comprehensive review of agency records, using criteria informed by the Inform USA Database Curator’s Manual, as well as the locally customized taxonomy and style guide as reference points. Courtesy of... Continue Reading
Each month we announce those who received a certification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading
United Way of Southern Kentucky 211- 211 DATABASE SPECIALIST Continue Reading
United Way of Southern Kentucky 211- Kynect Resources Specialist Continue Reading
Each month we announce those who received a certification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading
This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading
This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading
Expected Training Outcomes for CRS This document provides clear expectations and examples of what CRS's are expected to know after completing each of their training sections. Courtesy of 211 Contact Center - United Way of Greater Atlanta Continue Reading
Resource Database TOC Learning Outcomes This document provides clear expectations and examples of what CRS-DC's are expected to know after completing each of their training sections. Courtesy of 211 Contact Center - United Way of Greater Atlanta Continue Reading
Database Audit Form This database audit form is very comprehensive; an excellent objective tool for auditing the work of database curators. Courtesy of 211 Contact Center - United Way of Greater Atlanta Continue Reading
