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Coaching Micro-Certification - September 2024
Coaching Micro-Certification - September 2024

This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading

Date posted10/3/2024


Certified Individuals August 2024
Certified Individuals August 2024

Each month we announce those who received a certification or recertification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading

Date posted09/13/2024


The Risks and Opportunities of AI in I&R Part 2: Guess Machines in an Answer Business
The Risks and Opportunities of AI in I&R Part 2: Guess Machines in an Answer Business

This is the second post in a series about the Risks and Opportunities of AI in I&R. In this post, we’ll consider Large Language Models (LLMs) like ChatGPT, and analyze the many risks and potential opportunities that they present to Information-and-Referral providers. Continue Reading

Postedby Greg Bloom
Date posted09/12/2024


Using AI to Help Create a Standardized Style Guide
Using AI to Help Create a Standardized Style Guide

Welcome Tori Greer of Inform Florida to the blog, to talk about their innovative use of AI tools to facilitate alignment of many different styleguides into one shared statewide styleguide. Continue Reading

Postedby Victoria Greer
Date posted08/21/2024


Certified Individuals July 2024
Certified Individuals July 2024

Each month we announce those who received a certification or recertification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading

Date posted08/15/2024


Elevate Your Expertise: Helpful Webinars for Aging and Disability Specialists
Elevate Your Expertise: Helpful Webinars for Aging and Disability Specialists

Whether you're working directly with older adults and individuals with disabilities or managing programs that support these populations, ongoing learning is key to providing the highest level of service and support. At Inform USA, we offer a range of webinars and online training designed to help... Continue Reading

Postedby Leah Hayes
Date posted08/14/2024


Inform USA Surveys
Inform USA Surveys

Now, through August, Inform USA is collecting data for the 2024 Salary Survey. The resulting report will provide information about the compensation and benefits for key positions in Information and Referral (I&R) programs across the US and Canada. Continue Reading

Postedby Sarah Pottelberg
Date posted08/6/2024


Inform USA Standards - Version 10.0
Inform USA Standards - Version 10.0

An updated version of the Standards for Information and Referral has been released! Continue Reading

Date posted07/25/2024


Coaching Micro-Certification - July 2024
Coaching Micro-Certification - July 2024

This Inform USA credential represents a special recognition for experienced I&R practitioners who complete the required curriculum and carries its own digital badge. Micro-certifications are only available to holders of a core Inform USA Certification. Continue Reading

Date posted07/19/2024


Save $250 in Honor of 25 years of Inform USA Accreditation
Save $250 in Honor of 25 years of Inform USA Accreditation

This year, the Inform USA Accreditation program is celebrating it's 25th anniversary! In honor of that, we would love to have new people join the ranks of their peers and elevate their I&R by pursing Accreditation. For any brand-new accreditation application use the code "NEWAPP250" to receive... Continue Reading

Postedby Jennifer Abels
Date posted07/16/2024


Certified Individuals June 2024
Certified Individuals June 2024

Each month we announce those who received a certification or recertification as a Community Resource Specialist (CRS). Specializations in Aging and Disability and Database Curation Continue Reading

Date posted07/5/2024


The Risks of AI in I&R: Part 1
The Risks of AI in I&R: Part 1

In May, I presented a session on the Risks of AI in I&R at the 2024 Inform USA Grand Gathering in Grand Rapids Michigan – it was probably my most popular session in 10 years of these conferences. So I'll recap a summary here in a series of posts. Continue Reading

Postedby Greg Bloom
Date posted07/2/2024